Workplace Options Receives NCQA Certification for Credentialing Program

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Voluntary Process Evaluates Physician Verification Services

Workplace Options, a global employee effectiveness company, announced today that it has received National Committee for Quality Assurance (NCQA) Certification for 10 out of 10 of its verification services for physician credentialing.

Workplace Options is certified under NCQA’s Credentials Verification Organization (CVO) Certification Program. The program certifies Workplace Options verification services for: application processing, education and training, DEA certification, license to practice, CVO application and attestation content, malpractice claims history, Medicare/Medicaid sanctions, ongoing monitoring of sanctions, medical board sanctions and work history.

“Workplace Options has long held our credentialing services to NCQA standards, and with our CVO Certification we continue our commitment to efficient, quality care for the people and companies we serve,” said Alan King, president and chief operating officer of Workplace Options.

NCQA CVO Certification is a quality assessment program that health care organizations can use to assess Credentials Verification Organizations and other organizations that verify the credentials of physicians. The voluntary review process evaluates a CVO’s management of various aspects of its data collection and verification operation, and the process it uses to continuously improve the services it provides.

The certification process includes rigorous on-site evaluations conducted by a team of health care professionals and certified credentialing specialists. A national oversight committee of physicians analyzes the team’s finding and determines certification based on the CVO’s compliance with NCQA standards.

“Achieving CVO certification from NCQA demonstrates that Workplace Options has the systems, process and personnel in place to thoroughly and accurately verify providers' credentials and help health plan clients meet their accreditation goals,” said Margaret E. O’Kane, president of NCQA.

About NCQA
NCQA is a private, non-profit organization dedicated to improving health care quality. NCQA accredits and certifies a wide range of health care organizations. It also recognizes clinicians and practices in key areas of performance. NCQA is committed to providing health care quality information for consumers, purchasers, health care providers and researchers.

About Workplace Options
Workplace Options helps employees balance their work, family and personal life in order to make their lives healthier, easier and more productive. The company’s world-class employee support and work-life services provide information, resources, referrals and consultation on a variety of issues ranging from dependent care, legal and financial issues to stress management and wellness.

Drawing from an international network of credentialed providers and professionals, Workplace Options is the world’s largest integrated employee support services and work-life provider. Service centers in Raleigh, N.C., London, Toronto, Dublin, Singapore, Panama, and Tokyo support more than 42 million employees in over 32,000 organizations, across more than 200 countries and territories. To learn more, visit


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Alexis Hourselt
Workplace Options
1-800-699-8011 Ext: 71724
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