Tangentia and Tenzing Announce Partnership to Better Serve Growing Retailers

Joint agreement to create end-to-end e-commerce solution consisting of hybrid hosting infrastructure, advanced managed ecommerce services, store management, and digital marketing.

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Robust platforms like IBM WebSphere Commerce need specific operational and technical skills and the complexities of online marketing and store management jeopardize the success of online retailing initiatives.

Toronto, Ontario (PRWEB) February 21, 2014

Tangentia, a global leader in delivering online retailing solutions, and Tenzing, a leading providing of advanced managed services for ecommerce, have announced a partnership to deliver ecommerce solutions to mid-market retailers in North America.

Tangentia, leveraging Tenzing’s hybrid hosting infrastructure and advanced managed services, will launch ‘360 degree e-commerce’, a comprehensive online retailing solution that includes ecommerce strategy, web store operations management, digital marketing, scalable infrastructure and advanced managed services for site optimization, application performance monitoring, load testing and more. The companies plan to jointly deliver and market these solutions to mid-market and enterprise retailers. The initial release of the solution will be delivered on the IBM WebSphere Smarter Commerce platform. The companies plan to expand the solution to other leading ecommerce platforms with Magento Enterprise on the horizon and to be released shortly after the initial launch.

After a rigorous selection process for an Ecommerce specialist managed services provider, Tangentia chose Tenzing—primarily for its deep investments in making enterprise Ecommerce platforms like IBM WebSphere Smarter Commerce operational—and for its advanced processes in onboarding partners and combining delivery to clients so projects are meet within timelines and budget.

“Tangentia already has a very deep ecommerce practice around IBM WebSphere Commerce and we are excited to be working with a partner like Tenzing who equally has a strong focus on ecommerce,” said Feite Kraay, Partner at Tangentia Commerce Solutions. “Tenzing’s monitoring systems are impressive and their level of customization specific to leading ecommerce platform technologies is appealing. They take a holistic approach to monitoring that includes the commerce transactions, the consumer experience as well as the underlying technology components. This convinced us that our customers will be well served. The combination of Tenzing’s advanced managed services and Tangentia’s comprehensive store management services delivers more than just a web store. It delivers online revenues for mid-market retailers looking to capitalize on the explosive growth of ecommerce.”

“For many mid-market retailers, ecommerce is both a tantalizing opportunity and a daunting challenge,” said Raj Atwal, VP, General Manager, Sales at Tenzing. “Robust platforms like IBM WebSphere Commerce need specific operational and technical skills and the complexities of online marketing and store management jeopardize the success of online retailing initiatives. We’re proud to be working with Tagentia to deliver a solution that mitigates these risks and positions mid-market retailers for successful growth. Tagentia’s unparalleled expertise in store management and digital marketing make them the perfect partner.”

About Tangentia
Tangentia is a leading boutique consulting, technology and outsourcing firm with a comprehensive portfolio of solutions that can bridge the most challenging technology gaps while creating significant cost efficiencies and competitive advantage across an organization and its supply chain. Founded in 2003, Tangentia has more than 1000 customers worldwide and is a Premier Partner of IBM. Headquartered in Toronto, Canada, Tangentia has local offices in US, India and Western Canada. For more information, visit: http://www.tangentia.com.

About Tenzing Managed IT Services
Founded in 1998, Tenzing delivers more than reliable infrastructure, fast networks and great managed services. Tenzing is an ecommerce specialist with extensive industry expertise, deep commerce platform expertise, and a compliment of advanced managed services designed to help increase commerce revenues and deliver remarkable customer experiences. Tenzing is SSAE16 Type II, ISO 27001, PCI-DSS and Visa PCI certified with data centers in the US, Canada and United Kingdom. For more information, visit: http://www.tenzing.com.


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