Patient Engagement Goes Well Beyond Appointment Reminders: Patient Prompt at HIMSS 2014 Booth #1816

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By leveraging a patient engagement platform healthcare organizations can solve for many of their current challenges including MU1 and MU2, (i.e. achieving 5% patient portal usage), ICD-10, to improve patient satisfaction, and to maximize the revenue cycle and lower the cost of care.

Patient Prompt. Intelligent Patient Engagement

Intelligent Patient Engagement

Not nearly as many organizations have acknowledged patient engagement as a necessary tool for Meaningful Use, preparing for ICD-10, managing readmissions, and lowering the cost of care.

Patient Prompt®, an industry leading patient engagement platform, will once again participate in the annual Healthcare Information and Management Systems Society conference (HIMSS 2014) held in Orlando, FL. This year Patient Prompt will share with HIMSS 2014 attendees the often unnoticed benefits of patient engagement as they relate to some of the industry’s most time consuming and costly challenges including Meaningful Use, ICD-10,and lowering the cost of care. Patient Prompt will also be demoing, with Healthwise®, a brand new interactive population health management solution.

“Understanding the financial benefits of lowering no-show rates with appointment reminders through patient engagement is a well known concept in the healthcare industry, and has been widely adopted. However, not nearly as many have acknowledged patient engagement as a necessary tool for Meaningful Use, preparing for ICD-10, managing readmissions, and lowering the cost of care,” says Daniel Kube, Chief Sales and Marketing Officer at Patient Prompt.

At HIMSS, Patient Prompt will share how patient engagement is essential for a multitude of core objectives in Meaningful Use Stage 1 and 2 including identifying and sending reminders to patients who should receive reminders for preventative or follow-up care. Patient Prompt is also helping clients achieve the 5% patient portal usage required by Meaningful Use Stage 2 by sending patients a link to patient portals in both text and email.

Patient Prompt will go on to explain how to leverage automated patient engagement to relieve staff of current patient outreach responsibilities freeing them up to focus on inevitable staff strains expected from ICD-10. Beyond freeing up staff time, patient engagement helps bring in more patients increasing revenue helping prepare organizations for the financial implications of ICD-10 as well.

Patient engagement including appointment reminders, appointment prep instructions, and appointment follow up have a direct positive impact on patient satisfaction. Prepared, confirmed, and on time patients make for better managed schedules resulting in happier patients!

Managing readmissions often requires a dedicated staff to call for follow up. Automated patient engagement can help alleviate the need for staff to call patients, and instead have staff available for escalation. Patient Prompt can send patients reminders to take medication, schedule follow up appointments, and refer to the patient portal for more information. However, it is the work Patient Prompt is doing with the trusted health content provider, Healthwise, that takes readmission management to the next level.

Healthwise and Patient Prompt will be demoing this new technology at the HIMSS Interoperability Showcases. Stop by to see the future of patient engagement and population health management.

Patient Prompt has seen the power of patient engagement help their clients, time and time again, achieve great results and solve for a multitude of organizational challenges. HIMSS 2014 Attendees are invited to stop by booth #1816 to learn more about these successes and how simple it is to leverage patient engagement to achieve similar results in their organizations.

About Patient Prompt:

Patient Prompt, a product of Prompt Alert Inc., is one of the most advanced patient engagement platforms in the industry. With deep EHR/PM integration, Smart Calling Technology, phone number data verification tools and industry leading Best Practice Protocols Patient Prompt leads the way in intelligent and effective patient engagement. Prompt Alert, Inc. offers flexible and customizable customer engagement solutions for all industries.

About Healthwise:

Healthwise is a nonprofit organization with a mission to help people make better health decisions. People have turned to Healthwise information more than a billion times to learn how to do more for themselves, ask for the care they need, and say "no" to the care they don't need. Healthwise partners with hospitals, EMR providers, health plans, disease management companies, and health websites to provide up-to-date, evidence-based information to the people they serve., 1.800.706.9646.

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Daniel Kube
Patient Prompt
1.800.417.9486 Ext: 440
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Amy Hamilton
Patient Prompt
1.800.417.9486 423
Email >
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