Less than 2% of staffing firms in the U.S. have been named to the Best of Staffing Lists for Client and Talent Satisfaction.
Broomfield, CO (PRWEB) February 20, 2014
Bolder Staffing, Inc. announced today it has been named as one of Inavero’s 2014 Best of Staffing® Award winners. Presented in partnership with CareerBuilder, the fifth annual Best of Staffing Award provides the only statistically valid and objective service-quality benchmarks in the industry, revealing which staffing agencies are delivering the highest satisfaction levels to their clients and the permanent and temporary employees for whom they find jobs. Yet again, this year’s award outcome highlights a growing divide among the industry’s leaders and laggards and identifies Bolder Staffing, Inc. as one of the best staffing agencies for companies and job candidates.
Less than two percent of all staffing agencies in North America receive the Best of Staffing Award for service excellence. Utilizing the Net Promoter® methodology, the 2014 Best of Staffing winners achieved satisfaction scores more than double the industry average. This stark contrast in scores is a clear indication that the firms who earned the 2014 Best of Staffing Award provide truly exceptional service quality. Bolder Staffing, Inc. received satisfaction ratings of 9 or 10, out of 10, from 70.9 percent of their permanent and temporary employees, significantly higher than the industry’s average of 53 percent. Of their clients, 68.2 percent rated them a 9 or 10, compared to just 35 percent for the average staffing agency.
“Less than 2% of staffing firms in the U.S. have been named to the Best of Staffing Lists for Client and Talent Satisfaction,” Bolder Staffing, Inc. President and CEO, Jackie Osborn said. “We are thrilled and proud to be recognized for our efforts in this way.”
"The staffing industry is helping organizations bridge the skills gap and add jobs today more than at any other point in U.S. history,” said Inavero Founder and CEO, Eric Gregg. “Between the well documented skills gaps and economic uncertainty, partnering with a top staffing agency is more important now than ever. The 2014 Best of Staffing Award was earned by fewer than 2% of the more than 12,000 staffing firms in the U.S. and Canada. In an era of scarce qualified talent, hard to fill positions, and ever-increasing expectations, these firms have proven they have what it takes to deliver exceptional service to both clients and job candidates. We're proud of the accomplishments of our 2014 award recipients."
®Net Promoter, NPS, and Net Promoter Score are trademarks of Satmetrix Systems, Inc., Bain & Company, and Fred Reichheld. Net Promoter Score is calculated by taking the percentage of respondents who, on a scale of 0 to 10, rate their likelihood to recommend the staffing agency with a score of 9 or 10 (promoters) and subtracting the percentage who rate the staffing agency a 6 or lower (detractors).
Inavero administers more staffing agency client and talent satisfaction surveys than any other firm in the world. Inavero’s team reports on satisfaction surveys from more than 500,000 staffing agency clients and talent each year and the company serves as the American Staffing Association’s exclusive service quality partner.
Inavero’s Best of Staffing® is the nation’s only award that recognizes staffing agencies that receive remarkable reviews from their clients and the people they help find jobs (employed talent). Bestofstaffing.com is the central place that businesses and talent go to find the best staffing agencies to call when they are in need.
About Bolder Staffing, Inc.
Bolder Staffing, Inc. (http://bsihires.com/) is the region's job-market expert. When it comes to finding qualified temp, temp-to-hire, contract and direct-hire employees in all industries no one is better. Serving the Front Range including Denver and Boulder, Bolder Staffing, Inc. possesses an incredibly strong base of qualified people who are ready to work when and where you need them. For employees, we offer competitive salaries and great benefits including paid vacations, holidays, incentive bonuses, continued training, and career services.