Companies who have consistent communication with their customers generally get paid faster, reduce bad debt, and have healthier cash flow.
Chardon, Ohio (PRWEB) February 20, 2014
Today, e2b anytime apps, publishers of Anytime Collect accounts receivable management software, announced the release of a new white paper entitled, "How to Develop Killer A/R Collection Letters, Call Scripts and Email Templates.” The white paper serves as a guide for credit and collections professionals to help them develop effective communications to speed up and improve their accounts receivable management process.
“For companies who rely on manual processes, accounts receivable communications can be an extremely time consuming task and it usually gets pushed down the priority list to make room for more immediate tasks,” said James Mallory, Presenter of the upcoming webinar and Director of Marketing at e2b teknologies. “This is a huge problem. Communications should be thought of as a critical task because there is a direct relationship between time spent communicating with customers and how quickly you get paid, not to mention the positive effect communication has on your relationship. Companies who have consistent communication with their customers generally get paid faster, reduce bad debt, and have healthier cash flow. By taking the time to develop communications templates, credit professionals can speed up their overall communications process and drastically improve accounts receivable.”
The white paper includes accounts receivable communications best practices, basic tools and information needed to craft a communications strategy, as well as sample templates, documents, and scripts to help credit professionals get started. The white paper is available here for free download.
For more advice and small changes that can drastically enhance a company’s accounts receivable management process, e2b anytime apps is hosting a free webinar on Thursday, February 27th at 10 AM PT / 1 PM ET entitled, “Strategies for Effective Collections Dispute Management and Prevention for Accelerated Cash Flow.” Register here.
About e2b teknologies
e2b teknologies is a Microsoft Managed Partner providing cloud-based business software applications and business services to progressive businesses worldwide. e2b anytime apps is the publisher of Anytime Collect credit and collections management software, Anytime Commerce B2B ecommerce platform, Anytime Supply Chain enterprise-class supply chain management software, and related Anytime brand products. e2b enterprise develops custom cloud-based business applications and resells leading ERP accounting software, CRM, and other enterprise business software applications representing publishers including Epicor, Sage, and SugarCRM.