The American Hospital Association Exclusively Endorses Avatar Solutions’ Suite of Health Care Survey Tools

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The expanded endorsement encompasses all survey tools offered by Avatar, including the organization’s Patient Experience and Culture of Safety Surveys, highlighting Avatar’s dedication to helping organizations understand the relationships between the major stakeholders in health care: physicians, employees and patients.

Following a thorough due diligence process, the American Hospital Association (AHA) announced today that it has expanded its exclusive endorsement to include Avatar Solutions’ full suite of Health Care Survey Tools: Employee Engagement, Exit, New Hire, Physician, Patient Experience/Satisfaction, and Culture of Safety. AHA Solutions, Inc., a subsidiary of the AHA, awards the AHA Endorsement to products and services that help member hospitals and health care organizations achieve operational excellence.

“The uniquely comprehensive scope of Avatar Solution’s Health Care Survey Tools enables health care organizations to measure opinions from the array of interdependent constituents across their operations and culture so they can identify opportunities for improvement,” said Anthony J. Burke, senior vice president, American Hospital Association and president & CEO, AHA Solutions, Inc. “As a result, Avatar’s solution helps foster operational excellence and a better overall patient experience.”

Avatar Solutions’ Employee Engagement Surveys were endorsed by the AHA in 2006, its Exit Surveys were endorsed in 2007 and the organization’s Physician Surveys were awarded the endorsement in 2011. The expanded endorsement encompasses all survey tools offered by Avatar, including the organization’s Patient Experience and Culture of Safety Surveys, highlighting Avatar’s dedication to helping organizations understand the relationships between the major stakeholders in health care: physicians, employees and patients. Through Avatars’ Health Care Survey Tools, organizations are able to compare various survey populations, identifying relationships between them in order to more effectively plan actions for improvement.

“The expanded endorsement is a testament to the quality of our surveys, our commitment to examining relationships between various health care stakeholders and the success of our clients’ improvement initiatives,” said Jeff Brady, president and CEO of Avatar Solutions. “It is also a testament to our innovation. Avatar continues to be at the forefront of the survey industry’s movement toward aligning workforce engagement outcomes with patient experience.”

About the AHA
The American Hospital Association (AHA) is a not-for-profit association of health care provider organizations and individuals that are committed to the improvement of health in their communities. The AHA is the national advocate for its members, who include nearly 5,000 member hospitals, health systems and other health care organizations and 43,000 individual members. Founded in 1898, the AHA provides education for health care leaders and is a source of information on health care issues and trends. Visit http://www.aha.org to learn more.

About AHA Solutions
AHA Solutions, Inc. is a resource to hospitals pursuing operational excellence. As a subsidiary of the AHA, AHA Solutions collaborates with hospital leaders to identify key challenges the field faces. After conducting the proprietary AHA Signature Due Diligence Process™, we award the exclusive AHA Endorsement. As an AHA member service, AHA Solutions provides access to content experts and education to support product decision making, and convenes people with like interests for knowledge sharing that is centered on timely information and research.

AHA Solutions is proud to reinvest its profits in the AHA Mission: To advance the health of individuals and communities. For more information, contact AHA Solutions at 800.242.4677 or visit http://www.aha-solutions.org.

About Avatar Solutions
Avatar Solutions (formerly Avatar International LLC and HR Solutions Inc.) is an innovative survey, data measurement, and performance improvement company with over 30 years of experience. Avatar provides CAHPS Surveys, Patient Satisfaction Surveys, Employee Surveys, and Physician Surveys to over 500 hospitals and 11,600 clinicians nationwide. For more information, please visit http://www.avatarsolutions.com.

To follow Avatar on Twitter, go to http://twitter.com/EngageEmployees. To join Avatar’s group on LinkedIn, visit http://www.avatarsolutions.com/emporium.html.

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Marie Watteau