New Brandon Hall Group Report Tracks LMS Deployment Trends

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LMS Deployments in the Cloud Increase Only Slightly, But Satisfaction Ratings Favor SaaS Solutions Over Installed Solutions Across the Board

Brandon Hall Group today released LMS Trends 2014: Installed vs. SaaS Deployment, the second in a series of reports from its annual survey research on LMS buying and usage trends.

The survey reveals that 54% of LMS platforms are currently deployed in the cloud, a modest increase from the reported 50% in the previous year’s survey. But satisfaction ratings significantly favor cloud-based solutions, which had an edge in each of the six categories measured. The biggest difference was in ease of use, where users of SaaS solutions were almost 60% more likely than users of installed solutions to be highly satisfied or very highly satisfied.

SaaS clients also reported having fewer administrators, and needing less technical expertise and IT involvement when it comes to managing their LMS.

“While the survey results are in no way an indictment or endorsement of one deployment or the other, it identifies some marked differences between the two in an era when more providers are moving to a SaaS product only and support for installed solutions is dwindling,” said Brandon Hall Group Senior Learning Analyst David Wentworth, who conducted the survey and wrote the report.

The online survey garnered a total of 457 responses from a wide variety of industries and company sizes. Respondents were almost evenly split between small, mid-sized, and large organizations. About 63% of responses came from the United States. About 18% of responses came from Australia, India, Canada and the United Kingdom, with the remainder spread between 25 other countries.

Earlier this month, Brandon Hall Group released LMS Trends 2014: Satisfaction and Spending, which reported that LMS solutions are underperforming in the eyes of the organizations that use them. Less than half of respondents (45.5%) give their LMS solution high marks in terms of overall value for the price they pay. Additionally, 47.7% of respondents are looking to leave their current LMS platform and move to a new provider.

For additional information about the research please contact CEO Mike Cooke: (561) 865-5017 or mike(dot)cooke(at)brandonhall(dot)com.

About Brandon Hall Group:
With more than 10,000 clients globally and 20 years of delivering world-class research and advisory services, Brandon Hall Group is the most well-known and established research organization in the performance improvement industry. We are focused on developing research that drives performance in emerging and large organizations, and provides strategic insights for executives and practitioners responsible for growth and business results. Our core areas of practice are Learning and Development, Talent Management, Leadership Development, Talent Acquisition, and Human Resources.

At the core of our offerings is a Membership Program that combines research, benchmarking and unlimited access to data and analysts. The Membership Program offers insights and best practices to enable executives and practitioners to make the right decisions about people, processes, and systems, coalesced with analyst advisory services which aim to put the research into action in a way that is practical and efficient.

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Mike Cooke
since: 01/2009
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