Atlanta, GA (PRWEB) February 25, 2014
Medical Doctor Associates announced today it has been named as one of Inavero’s 2014 Best of Staffing® Award winners. Presented in partnership with CareerBuilder, the fifth annual Best of Staffing Award provides the only statistically valid and objective service quality benchmarks in the industry, revealing which staffing agencies are delivering the highest satisfaction levels to their clients and the individuals for whom they find jobs. Yet again, this year’s award outcome highlights a growing divide among the industry’s leaders and laggards, and identifies MDA as one of the best staffing agencies for companies and job candidates to call when they are in need.
Less than two percent of all staffing agencies in North America receive the Best of Staffing Award for service excellence. Utilizing the Net Promoter® methodology, the 2014 Best of Staffing winners achieved satisfaction scores more than double the industry average. This stark contrast in scores is a clear indication that the firms who have earned the 2014 Best of Staffing Award truly stand out for their service quality. MDA received satisfaction ratings of 9 or 10 out of 10 from 82.5 percent of the medical professionals that they work with, significantly higher than the industry’s average of 53 percent. 66.9 percent of their clients rated them a 9 or 10, compared to just 35 percent for the average staffing agency.
“This award is a true honor for us because it recognizes achievements in service excellence, which is at the core of who we are and always strive to be as a locum tenens staffing company,” remarked MDA President Jim Ginter. “Our entire team is committed to ensuring that we not only satisfy our customers, but that we exceed their expectations too, and that every healthcare facility and professional that we work with has the best staffing experience in the industry. Accolades like Best of Staffing affirm that we are achieving that goal and motivate us to always go the extra mile.”
"The staffing industry is helping organizations bridge the skills gap and add jobs today more than at any other point in U.S. history,” said Inavero Founder and CEO, Eric Gregg. “Between the well documented skills gaps and economic uncertainty, partnering with a top staffing agency is more important now than ever. The 2014 Best of Staffing Award was earned by fewer than 2% of the more than 12,000 staffing firms in the U.S. In an era of scarce qualified talent, hard to fill positions, and ever-increasing expectations, these firms have proven they have what it takes to deliver exceptional service to both clients and job candidates. We're proud of the accomplishments of our 2014 award recipients."
®Net Promoter, NPS, and Net Promoter Score are trademarks of Satmetrix Systems, Inc., Bain & Company, and Fred Reichheld. Net Promoter Score is calculated by taking the percentage of respondents who, on a scale of 0 to 10, rate their likelihood to recommend the staffing agency with a score of 9 or 10 (promoters) and subtracting the percentage who rate the staffing agency a 6 or lower (detractors).
Inavero administers more staffing agency client and talent satisfaction surveys than any other firm in the world. Inavero’s team reports on satisfaction surveys from more than 500,000 staffing agency clients and talent each year and the company serves as the American Staffing Association’s exclusive service quality partner.
Inavero’s Best of Staffing® is the nation’s only award that recognizes staffing agencies that receive remarkable reviews from their clients and the people they help find jobs (employed talent). Bestofstaffing.com is the central place that businesses and talent go to find the best staffing agencies to call when they are in need.
Established in 1987, Medical Doctor Associates is one of the largest national medical staffing companies in the U.S., specializing in locum tenens staffing services and providing multi-specialty physician, advanced practice and allied health recruiting expertise. MDA is the largest national locum tenens company that offers occurrence form malpractice insurance to providers. The company is headquartered outside of Atlanta in Berkeley Lake, Georgia with a regional office in Dallas, as well as multiple staffing consultants strategically located throughout the nation. MDA is a Cross Country Healthcare, Inc. (Nasdaq: CCRN) company, a leading provider of healthcare staffing services. For more information about MDA, visit http://www.mdainc.com, call 800.780.3500 x 52163 or email pressrelease(at)mdainc(dot)com.