First in Service Travel Partners with Cornerstone

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Technology selected to meet growing demand of corporate customer base.

Throughout the sales and implementation processes, they have been very responsive, and we are extremely satisfied.

First in Service Travel, a leading New York City-based travel management company, has selected Cornerstone Information Systems to provide the technology to support its rapidly expanding corporate business. The agency specializes in entertainment, fashion, media and technology, industries which require high-tech, high-touch customer service. The addition of reservation management and data management technologies was essential to enable the growing team to focus attention on client needs.

As a part of Travel Leaders Group, the nation’s largest travel agency company, First in Service joins 50 affiliated agencies that are already using Cornerstone technology, including iQCX and iBank platforms.

“As our agency continues its rapid growth, it’s essential we partner with a company like Cornerstone that understands and responds to the special demands of our business. Cornerstone has an excellent reputation, and our new staff and new customers were already familiar with their technology. Throughout the sales and the implementation processes, they have been very responsive, and we are extremely satisfied,” said First in Service CEO Fernando Gonzalez.

“First in Service is the type of TMC partner that we are excited to support. Their customers have unique demands and we help them apply technology to improve efficiency and accuracy and they deliver the excellent customer service. And besides, they are simply great people and fun to work with,” said Alon Zaibert, Managing Director of Agency Sales and Partnerships.

Cornerstone recently launched its new Business Intelligence application, iBank BI, on its popular data management platform, iBank. More than 250 TMCs and corporations from around the world access the SaaS based application. 13,000+ users rely on iBank to deliver the information they need to make sound business decisions. In January, Cornerstone’s iQCX reservation management platform passed a milestone and processed more than 1,000,000 unique reservations and more than 8,000,000 reservations in total.

About Cornerstone Information Systems
Cornerstone Information Systems is a technology and professional services company helping travel management companies, corporate travel departments, travel technology companies and global distribution systems work more efficiently and more profitably. Founded in 1992, Cornerstone Information Systems is a privately held company headquartered in Bloomington, Indiana with personnel in eight locations worldwide. Further information about the company is available at or by contacting Alan Minton at (812) 269-0014, aminton(at)ciswired(dot)com.

About First in Service Travel
New York City-based First in Service is a leading design house of travel management with an elite clientele in fashion, media, technology and entertainment. The company has dedicated corporate, luxury leisure, entertainment and events divisions. First in Service is a branch of Tzell Travel Group and Travel Leaders Group. For more information, please visit

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Alan Minton
since: 06/2009
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