Atlanta, GA (PRWEB) February 25, 2014
Winners rise high above the industry with satisfaction scores more than double the industry average.
IDR announced today it has been named as one of Inavero’s 2014 Best of Staffing® Award winners. Presented in partnership with CareerBuilder, the fifth annual Best of Staffing Award provides the only statistically valid and objective service quality benchmarks in the industry, revealing which staffing agencies are delivering the highest satisfaction levels to their clients and the permanent and temporary employees for whom they find jobs. Yet again, this year’s award outcome highlights a growing divide among the industry’s leaders and laggards, and identifies IDR as one of the best staffing agencies for companies and job candidates to call when they are in need
Less than two percent of all staffing agencies in North America receive the Best of Staffing Award for service excellence. Utilizing the Net Promoter® methodology, the 2014 Best of Staffing winners achieved satisfaction scores more than double the industry average. This stark contrast in scores is a clear indication that the firms who have earned the 2014 Best of Staffing Award truly stand out for their service quality. IDR received satisfaction ratings of 9 or 10 out of 10 from 73% percent of their permanent and temporary employees, significantly higher than the industry’s average of 53 percent. 73% percent of their clients also rated them a 9 or 10, compared to just 35 percent for the average staffing agency.
“Receiving this award is truly an honor. We now get to claim our spot at the table as an elite service provider in this industry. It is a choice to be great; therefore we will continuously provide exceptional service to our customers and passionately look for ways to improve. Our awards have affirmed progress towards our goal of becoming the best IT staffing company the world has ever seen.”
– Eric French, President, IDR
"The staffing industry is helping organizations bridge the skills gap and add jobs today more than at any other point in U.S. history,” said Inavero Founder and CEO, Eric Gregg. “Between the well documented skills gaps and economic uncertainty, partnering with a top staffing agency is more important now than ever. The 2014 Best of Staffing Award was earned by fewer than 2% of the more than 12,000 staffing firms in the U.S. and Canada. In an era of scarce qualified talent, hard to fill positions, and ever-increasing expectations these firms have proven they have what it takes to deliver exceptional service to both clients and job candidates. We're proud of the accomplishments of our 2014 award recipients."
®Net Promoter, NPS, and Net Promoter Score are trademarks of Satmetrix Systems, Inc., Bain & Company, and Fred Reichheld. Net Promoter Score is calculated by taking the percentage of respondents who, on a scale of 0 to 10, rate their likelihood to recommend the staffing agency with a score of 9 or 10 (promoters) and subtracting the percentage who rate the staffing agency a 6 or lower (detractors).
Inavero administers more staffing agency client and talent satisfaction surveys than any other firm in the world. Inavero’s team reports on satisfaction surveys from more than 500,000 staffing agency clients and talent each year and the company serves as the American Staffing Association’s exclusive service quality partner.
Inavero’s Best of Staffing® is the nation’s only award that recognizes staffing agencies that receive remarkable reviews from their clients and the people they help find jobs (employed talent). Bestofstaffing.com is the central place that businesses and talent go to find the best staffing agencies to call when they are in need.
IDR has risen to the top of the IT staffing and recruiting industry because they do anything and everything to take care of their clients. They consistently contribute to their clients’ goals. IDR has carved out a great reputation and they'll prove it to you. Their integrity and commitment to excellence is established consultant-by-consultant and project-by-project.
You won’t find a more responsive, consistent IT staffing company anywhere. When it comes to building business and taking care of clients IDR takes pride in demonstrating courage, tenacity, commitment, honor, respect, humility, and excellence.