APCON, Pindrop Security Help Financial Institutions Fight Malicious Phone Fraud

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Complete network visibility assures call center traffic reaches smart anti-fraud tools critical to monitoring and shutting down attacks.



Pindrop Security and APCON combine a wealth of security expertise and monitoring technologies to provide organizations with an awareness of what is happening in all layers of the network.

APCON, the most comprehensive and intelligent network monitoring solution for Fortune 1000 companies and service providers, and Pindrop Security, the pioneer in phone fraud prevention and call center authentication for banks and enterprise call centers, today announced at the RSA 2014 conference, a new partnership to successfully counter phone fraud by collating and distributing network traffic to critical analytical tools with speed and accuracy.

“Customer service centers are one of the biggest targets for phone fraud, especially in the financial industry. Pindrop Security and APCON combine a wealth of security expertise and monitoring technologies to provide organizations with an awareness of what is happening in all layers of the network,” said Richard Rauch, President and CEO of APCON. “Together we offer actionable intelligence using breakthrough technology and reliable network visibility, supporting financial institutions as they fight back and prevent the loss of millions of dollars.”

According to Pindrop Security’s most recent Phone Fraud Report, one in every 2,500 calls into financial call centers is fraudulent. Phone attackers use social engineering and account manipulation methods to steal money including wire transfers, through Automated Clearing Houses (ACH) and by using cards.

“Like any criminal, fraudsters leave a trail of evidence, making it even more important for organizations to be able to detect that evidence as early as possible,” said Vijay Balasubramaniyan, co-founder and CEO of Pindrop Security. “Integrating APCON’s intelligent network monitoring products with our own ensures that enterprises can manage the data flowing through their networks efficiently by routing the VoIP traffic to the anti-fraud tools without delay or without losing any data.”

About Pindrop Security
Pindrop Security, headquartered in Atlanta, Ga., is a privately-held company that provides enterprise solutions that help prevent phone-based fraud. Its breakthrough phoneprinting technology can identify phone devices uniquely just from the call audio thereby detecting fraudulent calls as well as authenticating legitimate callers. We have helped enterprises eliminate financial losses and reduce operational costs on their phone channel. Pindrop’s customers include two of the top five banks and two of the leading online brokerages. Named SC Magazine 2013 Rookie Security Company of the Year and one of the 10 Most Innovative Companies at the 2012 RSA conference, Pindrop Security’s solutions restore enterprises’ confidence in the security of phone-based transactions. For more information, visit us at http://www.pindropsecurity.com.

For 20 years, APCON has consistently delivered smart, stable and scalable technology solutions to Fortune 1000 companies, service providers and enterprises in more than 40 countries seeking total data center visibility and security. APCON’s Series 3000 and INTELLAFLEX blades assure superior network monitoring while supporting traffic analysis and streamlining network management and security. For more information, visit us at http://www.apcon.com or follow us on Twitter @apcon.

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