Ultimately this makes KFI a better company...
MILWAUKEE, WISCONSIN (PRWEB) February 28, 2014
National Business Furniture (NBF), a leading provider of furniture and equipment to healthcare, business, government and educational facilities, has recently awarded KFI Seating with their Supplier of the Year award for 2013. Located in Louisville, KY, KFI specializes in durable and high-quality seating options for educational facilities and commercial offices. HON and National Office Furniture were the two other finalists.
The NBF Supplier of the Year is determined and awarded to NBF suppliers that showcase a consistent and thorough commitment to providing the highest quality services and products. Some criteria evaluated for the award include: shipping performance, sales growth and the diversity and complexity of products offered. “We hold our vendors to very high standards because our customers hold us to high standards,” Anne Stearns, NBF National Customer Service Manager, said. “Therefore, it is important for us to reward and recognize our vendors that consistently go above and beyond throughout the year.”
Stearns explained that in addition to KFI standing out for their dedication to quality in 2013, the company also saw impressive sales growth for the year. Furthermore, KFI showed high marks in the shipping category, with reliable and timely deliveries and very few damages.
Randy Farah, NBF Vice President of Merchandising, commented on the progress KFI has made. "Speaking for our entire customer service team, this was especially gratifying to present the award this year to KFI. It wasn’t many years ago that KFI was struggling with performance issues in some key categories,” Farah stated. “KFI made the commitment to fundamentally change some of the manufacturing processes and customer service procedures that significantly improved their quality and response times that lead to this award.”
Chris Smith, Vice President of KFI, expressed that KFI was honored to be named supplier of the year. “NBF’s measurement criteria for vendors is second to none,” Smith said. “Ultimately this makes KFI a better company and helps us provide quality products and service their customers demand. NBF is a wonderful company to have as a partner.”
National Business Furniture was founded in 1975 and is a leading provider of furniture and equipment to large and small businesses, government institutions, healthcare facilities and educational organizations. Guided by the vision, “Furniture that Works. People who Care,” NBF provides exclusive products, fast shipping, expert service and a lifetime guarantee to thousands of loyal customers.
In 2006, NBF was acquired by K+K America, LLC, the leading group of business-to-business direct marketing companies in North America. For a free catalog, or to browse the complete selection of office furniture, such as desks, chairs, file cabinets, bookcases and reception furniture, visit http://www.NBF.com.