But beyond just information, the new Community Site is a place for establishing community and creating connections.
(PRWEB UK) 28 February 2014
To better support their growing customer base, Lightspeed Systems is excited to announce the launch of an all new Community Site. In addition to providing customers and partners with updated product information, a new knowledgebase, software downloads, and more, the site will give educators and IT leaders multiple opportunities to connect and engage via blogs, discussions, and customer stories. The site showcases a new design—making it easier for customers to find what they are looking for and more fun to browse through new and exciting content.
Lightspeed Systems has always been committed to keeping their customers informed and supported. The company’s unparalleled support and service model ensure Lightspeed Systems’ solutions will continue to deliver long after implementation. The overall rating for customer support satisfaction stands at 95% according to a 2013 survey and the new Community Site represents the next level in comprehensive 24/7 service and support. Those looking for assistance can submit a case ticket directly to Lightspeed Systems Support, chat live with a member of the Support team, or search through an extensive knowledgebase to quickly find a solution to the issue.
But beyond just information, the new Community Site is a place for establishing community and creating connections. “Our products transform learning in schools by connecting people, resources and technology. And the new Community Site will do the same for our customers,” shared Amy Bennett, VP Marketing at Lightspeed Systems. Customers can share the amazing things they are doing in the classroom, ask questions of others, and join in on the conversation. A new and improved Lightspeed Systems Blog is also a feature of the site, where visitors can catch up on hot topics, industry news, and company information.
The new Community Site( http://community.lightspeedsystems.com/ ) is available for all to visit and browse. Customers can register for a user account on the site for access to certain content and features.
Welcome to the Community.