Concept Searching Metadata Survey Results Indicate Search is Not an Information Governance Consideration

Search is Taking a Back Seat to Other Information Governance Applications

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Until organizations build search and a metadata repository into their infrastructure, search applications will deliver mediocrity at best and information governance plans will continue to fail placing an increasing number of organizations at risk.

McLean, VA, US and Stevenage, UK (PRWEB) March 03, 2014

Concept Searching, the global leader in semantic metadata generation, auto-classification, and taxonomy management software, and developer of the Smart Content Framework™, has completed its annual SharePoint Metadata Survey and based on responses although search is important, it is not viewed as a key component in Information Governance.

The Concept Searching second annual survey was completed by close to 400 organizations using SharePoint and the objective was to determine how organizations are using metadata and/or the SharePoint Term Store to manage unstructured content. The survey questions sought to solicit feedback on how, or if, organizations were using metadata to drive applications such as search, records management, protection of privacy and confidential information, migration, and to a lesser extent applications such as text analytics, collaboration, and social content. The white paper containing the detailed results will be published in late March.

In response to the survey search questions, applications such as records management, and even collaboration and text analytics ranked slightly ahead of enterprise search. Yet, applications that rely heavily on search such as eDiscovery and litigation support were priority challenges faced by the respondents but were viewed as separate applications even though search forms the backbone of each application. In regards to the role of search as it applies to information governance, surprisingly there seemed to be a lack of understanding on what exactly information governance is, let alone a view that search was critical to an information governance plan.

Martin Garland, President of Concept Searching commented “This is a trend we have been seeing for years. Search is still viewed as a point solution and not as part of an enterprise wide infrastructure framework.” He added “Until organizations build search and a metadata repository into their infrastructure, search applications will deliver mediocrity at best and information governance plans will continue to fail placing an increasing number of organizations at risk.”

Within Concept Searching’s Smart Content Framework™ for information governance, organizations can no longer support the theory that the search engine will solve all findability issues. At the organizational level it is a risk and compliance issue. The traditional approach to improve search continues to fail. Until organizations realize that unstructured and semi-structured content must be managed just as database applications are, implementing effective search is impossible. Which search engine the organization deploys is actually irrelevant, as most deliver similar capabilities. What really matters is the ability to provide rich and meaningful contextual metadata that, when consumed by the search engine index, will deliver a more intelligent search experience for the end user. This improves information access, as well as ultimately playing a key role in information governance for the organization as a whole.

Concept Searching is the developer of the award winning conceptClassifier for SharePoint and conceptClassifier for Office 365. The industry unique technologies consist of automatic semantic metadata generation, auto-classification, and taxonomy management tools that offer bi-directional native operation with the SharePoint Term Store. As a component of the Smart Content Framework™ for information governance, intelligent metadata enabled solutions are widely deployed by clients to address search, automatic identification of documents of record, identification and security of confidential information from unauthorized access and portability, intelligent migration, text analytics, collaboration, social content, litigation support, and eDiscovery and FOIA.

Concept Searching is an exhibitor at the SharePoint Conference 2014 at Booth 533. Concept Searching welcomes attendees to understand the role intelligent search plays as a primary component of Information Governance. The complete article on intelligent search will be published in the May Issue of KMWorld Magazine.

About Concept Searching
Founded in 2002, Concept Searching is now the industry leader specializing in conceptual metadata generation, auto-classification, and taxonomy management. Platform agnostic, Concept Searching is also a Microsoft managed partner with a Gold competency in Application Development, and offers a complete suite of SharePoint solutions. The award winning technologies integrated with Concept Searching’s Smart Content Framework™ encompass the entire portfolio of unstructured information assets in on-premise, cloud, or hybrid environments. Clients have deployed the intelligent metadata enabled solutions to improve search, records management, protection of privacy data, migration, text analytics, eDiscovery, and Enterprise/Web 2.0.

Concept Searching is headquartered in the US with offices in the UK, Canada and South Africa. For more information about Concept Searching’s solutions and technologies visit our Blog, and follow us on Twitter and LinkedIn.

All product and company names herein may be trademarks of their respective owners.


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