What patients want most in their hospital experience is the right treatment, which starts with proper diagnosis.
Jackson, Tenn. (PRWEB) March 03, 2014
West Tennessee Heart & Vascular Center at Jackson-Madison County General Hospital in Jackson, Tenn., has received national recognition for its echocardiography services and patient care.
Jackson-Madison County General Hospital has been granted a three-year term of accreditation in Echocardiography in the area of Adult Transthoracic by the Intersocietal Accreditation Commission (IAC). Echocardiography is an ultrasound of a patient’s heart used to diagnose heart disease and monitor treatments.
Accreditation by the IAC means Jackson-Madison County General Hospital has undergone a thorough review of its operational and technical components by a panel of experts. The IAC grants accreditation only to those facilities that are found to be providing quality patient care, in compliance with national standards through a comprehensive application process including detailed case study review.
“It is not easy to achieve an echocardiography accreditation, so we are proud that our service meets the high standards the IAC requires,” said Deann Montchal, Vice President of Hospital Services for West Tennessee Healthcare. “The Echocardiography accreditation is another mark that our services are competitive on the national stage.”
Jackson-Madison County General Hospital also received recognition on the national level when it was recently named as one of America’s Best Hospitals for Patient Experience in Heart Care by WomenCertified, Inc.
The distinction is awarded to institutions based on robust criteria that consider female patient satisfaction and clinical excellence. It takes into account what women say they want from a hospital, including quality physician communications, responsiveness of nurses and support staff, cleanliness and trusted referrals from other women.
“We have made patient-centered care a top priority at West Tennessee Heart & Vascular Center — from physician teams meeting with patients before each procedure to a Cardiac Rehab Program that helps patients develop a heart-healthy lifestyle,” Montchal said. “Our goal is that each patient feels comfortable and cared for thoughtfully.”
Recent internal patient satisfaction survey results showed patient satisfaction with Jackson-Madison County General Hospital is higher than the national average for in-hospital care. More than 70 percent of surveyed patients gave the hospital a 9 or 10 rating on a scale of 10, with 10 being the highest option.
In 2013, Healthgrades® awarded Jackson-Madison County General Hospital the Patient Safety Excellence Award™ and ranked the hospital among the top 10 percent of hospitals in the nation and the top five hospitals in Tennessee for patient safety. A patient perception survey also shows satisfaction ratings outpace the national average.
The Chest Pain Center at Jackson-Madison County General Hospital holds the highest accreditation by the Society of Cardiovascular Patient Care. The Chest Pain Center's capability for percutaneous coronary intervention (PCI) makes it possible to open blocked arteries and restore blood flow to heart tissue without performing open-heart surgery.
The West Tennessee Heart & Vascular Center team includes cardiologists, cardiothoracic surgeons, electrophysiologists, and interventional radiologists who specialize in diagnosis and treatment of a range of cardiovascular diseases.
“What patients want most in their hospital experience is the right treatment, which starts with proper diagnosis,” Montchal said.
West Tennessee Heart & Vascular Center provides complete cardiovascular care, using state-of-the-art minimally invasive procedures when appropriate. West Tennessee Heart & Vascular Center has outlying clinics in Dyersburg, Tenn., Lexington, Tenn., and Paris, Tenn., where patients receive attentive care from cardiologists who connect them to the center’s services in Jackson.
About West Tennessee Healthcare
Modern Healthcare magazine listed West Tennessee Healthcare as one of the top 10 largest public, not-for-profit healthcare systems in the U.S. The system employs more than 5,000 people. With locations throughout 18 counties, West Tennessee Healthcare is a family of healthcare services that provides a full range of care including:
●Outpatient surgical facility
●Home healthcare agency
●Mental and behavioral health
●Medical laboratory services
●Primary care and specialty clinics
●Outpatient infusion services
●Inpatient and outpatient rehabilitation
●Freestanding outpatient imaging facility
●Pediatrics and early child development intervention services
●Comprehensive cardiovascular program
●Freestanding cancer treatment center