5-Star Customer Service Pays Off For Travel To Go
Orlando, FL (PRWEB) March 05, 2014 -- Travel To Go is committed to providing 5 Star Service to its members, and several recent announcements regarding third-party awards program have borne out this fact.
Travel To Go is honored to have received the “Best Membership Program” award at the 2014 Perspective Magazine Awards this past February. Travel To Go was nominated for the Perspective Magazine Best Membership Program because of its rigorous adherence to its mission: “Making Dreams Come True.”
Travel To Go offers travel benefits and services to a loyal customer base of 60,000 members and is currently celebrating 23 years in the vacation and travel industry. The company prides itself on its 5-Star Service standards and achievement of its mission. The company is licensed with all necessary agencies including the states of California, Florida and Hawaii. They maintain an A+ rating with the Better Business Bureau, and are members of the San Diego Chamber of Commerce, ARDA and C.A.R.E. Sky Travel, a division of Travel To Go, is an approved travel agency licensed by the Airline Reporting Corporation (A.R.C.), IATAN and CLIA.
Because Travel To Go emphasizes personal/concierge type service with its members, each agent is empowered with helping clients get the very best accommodations and travel arrangements possible within their time and budget constraints. While internet friendly, Travel To Go prides itself on personal relationships with its members. That is the mark of 5-Star Service.
The Perspective Magazine Awards program is a coveted global recognition program that uniquely combines a panel of four judges that do not know who each other are until after the voting is completed, with each judge accounting for 20% of the overall result for each award. The remaining 20% is based on a public online vote by industry peers.
5 Star Employees
What’s more, it has just been announced that two Travel To Go staff members have been named finalists in the ARDA (American Resort Development Association) Awards Program: Victoria Crittenden, an administrative team member, and Betsey Whitman, an Owner/customer relations team member. Both were nominated for demonstrating excellence in their position and for embodying 5 star customer service.
Here’s an excerpt from Victoria’s nomination narrative: “Whatever she does she performs it with perfection and a smile, always remembering the company’s goal of providing an ‘exceptional experience to all customers in an environment, dedicated to quality, service and value’. To her, it’s not just the customers that she incorporates into this commitment. It is each and every vendor and employee with whom she comes in contact.”
And here is an excerpt from Betsey’s: “This is a person who always goes the extra mile. It is probably because she loves her job so much and truly enjoys providing dream vacations and making travelers happy. Her knowledge of both air and cruise travel is unsurpassed on this team. She is the kind of agent you would like to clone. Her loyalty and commitment are unequaled. She is generous with her experience and always helps others with her seasoned expertise in the company and in the industry.”
About Travel To Go: Travel To Go (http://www.traveltogo.com) offers travel benefits and services to a loyal customer base of 60,000 members and is currently celebrating 23 years in the vacation and travel industry. The company is licensed with all necessary agencies including the states of California, Florida and Hawaii. It maintains an A+ rating with the Better Business Bureau and is a member of the San Diego Chamber of Commerce, ARDA and C.A.R.E. Sky Travel, a division of Travel To Go is an approved travel agency licensed by the Airline Reporting Corporation (A.R.C.), IATAN and CLIA.
Keisha Hayden, INTUITION by Perspective Group, http://perspectivemagazine.com/intuition/, +1 (407) 730-3565, [email protected]
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