Houston, Texas (PRWEB) March 05, 2014
FMW Fasteners, which offers premium anchor products, nuts, bolts, socket products and screws to online shoppers, was recently selected to join the Google Trusted Stores program. To help shoppers identify online merchants that offer a great shopping experience, the Google Trusted Store badge is awarded to e-commerce sites that demonstrate a track record of on-time shipping and excellent customer service.
When visiting the FMW Fasteners website, shoppers can hover over the Google Trusted Store badge and see metrics on the store’s shipping and customer service performance. FMW Fasteners has an “A” rating for excellent service and a 96% rating for on-time shipping.
“We’re excited to be participating in the Google Trusted Store program,” said Steve Baker, eCommerce Manager at FMW Fasteners. “We believe this program offers shoppers important performance metrics that play a critical role in their purchase decision. 'Will my order ship on time?' 'If there is an issue with my order, can I count on FMW Fasteners to take care of it?' Having Google independently validate our performance in these areas allows shoppers to purchase from us with confidence."
As an added benefit, when a shopper makes a purchase at a Google Trusted Store, they have the option to select free purchase protection from Google. Then in the unlikely event of an issue with their purchase, they can request Google’s help and Google will work with FMW Fasteners and the customer to address the issue. As part of this, Google offers up to $1,000 lifetime purchase protection for eligible purchases.
Google Trusted Stores is entirely free, both for shoppers and for online stores. The program helps online stores like FMW Fasteners attract new customers, increase sales and differentiate themselves by showing off their excellent service via the badge on their website.
FMW Fasteners is your online source for premium fastener products: anchor products, nuts, bolts, socket products and screws. For more information, visit http://www.fmwfasteners.com or follow FMW Fasteners for updates and promotions on Twitter, Google+ and Facebook.