(PRWEB) March 05, 2014
PACE is the Professional Association for Customer Engagement. PACE is the leading association for the contact center industry and is the only non-profit trade organization dedicated exclusively to the advancement of companies that use a multi-channel approach to engaging their customers, both business to business and business to consumer.
On Apr. 2-5, PACE will host their 2014 National Convention and Expo at the Westin Diplomat Hotel in Hollywood, FL. The show will consist of education seminars, networking events and speakers representing some of the best known contact centers in the nation. Connect First will be exhibiting with high end prizes, including fine wine, at the convention.
“If you only attend one contact center trade show this year, this should be the one,” said Connect First VP of Sales, Darren Prine. “Not only will it be a great show featuring fantastic speakers but it is being held at the gorgeous Westin Diplomat Hotel in Hollywood, FL.”
To redeem the discount to the 2014 PACE National Convention and Expo enter in the code SponsDisc into the sponsorship discount field when purchasing your pass, or contact Connect First Marketing Program Manager Shelby Farias at sfaris(at)connectfirst(dot)com for more details.
About PACE: PACE is the Professional Association for Customer Engagement. PACE is the only non-profit trade organization dedicated exclusively to the advancement of companies that use a multi-channel approach to engaging their customers, both business to business and business to consumer. These channels include contact centers, email, chat, social media, web and text. While our Association was founded on contact center operations, technology that fuels these centers and businesses that use these services, we recognize that the digital transformation has forever changed the way in which our member companies engage their customers. We are passionate about growing businesses by improving the customer experience at the point of engagement.
About Connect First: Connect First is an award-winning SaaS telecommunications and cloud contact center software provider that focuses on customer satisfaction and elegant hosted solutions. Connect First offers a robust platform, designed and supported by a team of highly experienced engineers, designers and business analysts, and backed with personalized in-house customer care. Solutions include Cloud Routing, Inbound ACD, Outbound Dialing, Call Tracking, Interactive Voice Response (IVR), Voice Broadcast, Disaster Recovery, Predictive Dialer, Real-Time Telemetry, CDR Reporting, Live Agent Chat and more. Through a consultative approach with each customer interaction, Connect First builds customized solutions to meet the needs of a discerning customer base. Visit http://www.connectfirst.com for more information or a free consultation with a contact center solutions expert.