InterAct™ and PulsePoint Join Forces to Help Anderson County Emergency Services Save More Lives

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Anderson County Emergency Services increases community engagement in public safety with SafeTown Community Alerts and PulsePoint foundation’s Citizen Responder CPR/AED Mobile Applications.

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Having a fully integrated system to instantly alert any nearby registered CPR-trained citizens while first responders are en route to the emergency simply makes a lot of sense for the Anderson community.

Anderson County Emergency Services in South Carolina launched an important extension to their 9-1-1 system by integrating InterAct’s SafeTown™ Community Alerts application with the PulsePoint foundation’s Citizen Responder CPR/AED Mobile App.

SafeTown Community Alerts is a cloud-based application developed by InterAct that helps public safety agencies like Anderson County to publish and plot community alerts such as traffic incidents, HAZMAT warnings or public ‘be on the lookout’ (BOLO) notices on an map that citizens can view online from any Internet connected device. The integration of the PulsePoint application extends SafeTown’s alerting capability to include sudden cardiac arrest (SCA) notifications sent to any smartphone running the PulsePoint application.

PulsePoint is a location-aware mobile app that notifies CPR-trained citizens in the immediate vicinity of the critical need for CPR nearby. When the Anderson County Emergency Services center receives a report of a cardiac arrest, citizen rescuers are notified simultaneously with first responders and are notified of the exact location of the victim and closest publicly accessible Automated External Defibrillator (AED). While first responders are en route, the alerted CPR-trained citizens can respond saving valuable minutes, critical to saving lives during a SCA.

"The combination of these two powerful citizen facing applications integrated with Anderson County’s 9-1-1 system demonstrates our commitment to leveraging modern technology to keep our community safer," explains Anderson County’s Director of 9-1-1 Operations, Steve McDade. "When seconds count during a sudden cardiac arrest, having a fully integrated system to instantly alert any nearby registered CPR-trained citizens while first responders are en route to the emergency simply makes a lot of sense for the Anderson community. We are delighted that InterAct and the PulsePoint Foundation came together to provide us with this amazing new capability."

"Our primary mission is to safeguard the citizens of Anderson County and we are always looking for ways to make people and the community safer," says Taylor Jones, Anderson County Emergency Service Director. "Increasing community engagement is instrumental in improving emergency response in an environment of tight budgets. By enhancing the capability of our InterAct 9-1-1 system to include the SafeTown and Pulsepoint applications we are empowering the citizens of Anderson County to respond and make a difference when lives hang in the balance."

"Connecting the public to public safety provides valuable support to Anderson County’s goal of improving the quality of emergency services they provide their community," said Jim Wilson VP/GM of SafeTown. "By extending SafeTown to include the PulsePoint application, the Anderson County community now has access to modern, simple and powerful cloud-based applications that are as easy to use as Google, Facebook and Twitter."

About InterAct™

InterAct creates public safety software products that support dispatchers, incident responders (law, fire, EMS) and correctional officers worldwide. We bring the benefits of cloud computing to public safety. Our cloud applications connect public safety practitioners to each other and the information they need anywhere, anytime. Our cloud options are more reliable, less costly, easier to use, and more secure. We believe the benefits of cloud computing are so great that its adoption has become a key success factor in achieving the mission that we share with our customers: the safety and well-being of citizens and their communities. To learn more about InterAct’s solutions, please visit us at:

About SafeTown™

SafeTown delivers services to the community via a community web portal and a family of smart phone apps. With SafeTown, citizens can create household profiles for first responders to use. Agencies can post alerts to all SafeTown subscribers in the community and citizens can report non-emergency problems or suspicious activity.

Additionally, real time events and crime history can be viewed on a map, and authorities can publish information to the community about inmates in local correctional facilities. To learn more about SafeTown, please visit

About the PulsePoint Foundation

PulsePoint is a 501(c)(3) non-profit foundation based in the San Francisco Bay Area. Its mission is to make it much easier for citizens who are trained in CPR to use their life-saving skills to do just that…save lives! Through the use of modern, location-aware mobile devices PulsePoint is building applications that work with local public safety agencies to improve communications with citizens and empower them to help reduce the millions of annual deaths from sudden cardiac arrest. Learn more at or @PulsePoint.

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Amy Farmer
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