Contract with Electrolux Home Appliances

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Electrolux selects ServiceOperations software to manage third party contractor network and selects ServiceStats for real time business intelligence

ServicePower a market leader in field management, announces today that Electrolux has launched ServicePower’s ServiceOperations, ServiceStats and ServiceScheduling software in order to provide additional field management capabilities.

This multi-year year contract is expected to deliver significant revenues. Electrolux will use ServiceOperations to manage its North American third party contractor network and ServiceStats software to provide workflow enhancing intelligence.

Electrolux is one of the global leaders in appliance products, selling more than 40 million products to customers in 150 countries annually. It has used ServicePower’s ServiceMarket software since January 2013 and by adding ServiceOperations, ServiceStats and ServiceScheduling capabilities, the manufacturer builds out its field management platform and in doing so, enhances the flexibility, responsiveness, effectiveness and productivity of its field management service.

Marne Martin, ServicePower CEO commented, “Electrolux is a strategic, competitive win for ServicePower. It is a major endorsement that Electrolux, having selected ServiceMarket a year ago, has now also selected ServicePower’s ServiceOperations, ServiceStats and ServiceScheduling software to provide additional field management capabilities.

“ServicePower’s innovative technology enables intelligent utilization of labor channels and flexible use of technology deployment, including mobile. We look forward to further strengthening our relationship with Electrolux, and others, as we continue to cement our position as the market leading software solutions provider to the field services industry.”

About ServicePower

ServicePower Technologies Plc is the only company that can provide a complete, global field management platform that controls all elements of the service lifecycle from offering an appointment, assigning resource and dispatching work through to tracking resources, processing claims and providing business intelligence and analytical reports. With advanced intelligence-based scheduling, dispatch and open market auction software, as well as access to a global network of 86,000 repair and installation technicians, we enable companies to control and schedule work using a mixed resource pool of employees and independent contractors. ServicePower provides solutions that cross all industries. Current customers include Assurant Solutions, Mitsubishi, Farmers Insurance, and Pitney Bowes.

ServicePower is listed on the AIM market of the London Stock Exchange with the ticker SVR.L.
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Jenniffer Breitenstein
since: 09/2011
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