Telinta and LiveHelpNow Work Together to Help VoIP Service Providers Benefit from Business-to-Consumer Engagement Solutions

VoIP service providers can easily deploy LiveHelpNow’s solutions for Live Chat, Email-Ticket Management, Call Request and Knowledge Base systems. Telinta customers will receive a special promotion when they sign up for a new account with LiveHelpNow.

  • Share on TwitterShare on FacebookShare on Google+Share on LinkedInEmail a friend
Highly customizable hosted solutions for VoIP service providers

Telinta is a leader in Hosted Softswitch solutions for ITSPs

Telinta understands that VoIP service providers need innovative solutions to win in a competitive telecom market.

Willow Grove, PA and Springfield, NJ (PRWEB) March 10, 2014

LiveHelpNow a leading provider of Business-to-Consumer engagement solutions, and Telinta, a global leader in cloud-based switching and billing solutions for VoIP service providers, jointly announced that the two companies will work together to offer a special promotion for Telinta customers.

These unique customer engagement solutions can help VoIP service providers convert web shoppers into effective sales leads to grow their telecom business. LiveHelpNow offers an easy-to-use web-based interface that is the perfect complement to Telinta’s cloud-based switching and billing solutions for consumer services like Calling Card, Pinless, Mobile VoIP, Click-to-Call and more. Telinta’s own webpage http://www.telinta.com uses LiveHelpNow’s solution for chat with smaller, privately-owned VoIP businesses around the world.

LiveHelpNow’s solution for live chat can be easily integrated into a VoIP service provider’s own website. Telinta customers who open a new account with LiveHelpNow will receive special discount.

“Telinta understands that VoIP service providers need innovative solutions to win in a competitive telecom market,” said Alex Ferdman, CEO of Telinta. "We are always looking for technology partners who can help Telinta customers to succeed.”

Telinta’s TeliCore(tm) switching, billing and customer management platform integrates Telinta's cutting-edge VolP solutions with world-class Switching and Billing capabilities from PortaSwitch.

“LiveHelpNow's award winning Live Chat, Email-Ticket Management, Call Request and Knowledge Base systems are easy to use, highly customizable, affordable, and scalable to fit the requirements of Telinta customers,” said Ben Grinberg, Business Development Director of LiveHelpNow. “We are happy to help Telinta’s customers provide the best service possible to their end users.”

LiveHelpNow offers an easy way to increase sales leads, get instant customer feedback, important analytics, operator reports and more. Their customer engagement solutions can be implemented in a matter of minutes.

To learn more about the special promotion for Telinta customers, please email partners(at)telinta(dot)com for details.

About Telinta
Founded in 2002, Telinta, Inc. offers secure and reliable cloud-based Switching and Billing solutions for VoIP service providers around the globe. Telinta’s full portfolio of white label solutions is highly customizable for VoIP service providers and their resellers. Telinta’s carrier-grade solutions include Calling Card, Pinless, Mobile VoIP, Hosted IP PBX, Call Centers, Click-to-Call and other VoIP services. Please visit us at http://www.telinta.com for more information.

About LiveHelpNow
LiveHelpNow offers a full suite of integrated solutions to streamline the “business to consumer” customer service process. LiveHelpNow provides award winning solutions for businesses looking to better sell to consumers. Our customer engagement solutions include Live Chat, Email-Ticket Management, Call Request, and Knowledge Base systems are easy to use, highly customizable, affordable, and scalable to fit the requirements of any business, from the small start-up company to the largest enterprise. Please visit us at http://www.livehelpnow.net for more details.

Media Contacts:

Telinta, Inc.
Anthony Stiso
Vice President of Marketing and Sales
+1 (305) 993.1199
anthony(at)telinta(dot)com

LiveHelpNow
Lauren Schneck
Marketing Communication Director
+1 (877) 548-3001
lauren.schneck(at)livehelpnow(dot)com