North Shore-LIJ Health System Turns to Credential360™ to Automate Peer Referencing and Privileging

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North Shore-LIJ Expands Relationship with SkillSurvey to Further Improve Hiring Processes

SkillSurvey®, the inventor of Pre-Hire 360® performance assessments used by more than 800 hospitals worldwide, today announced that North Shore-LIJ Health System (North Shore-LIJ) will begin using SkillSurvey’s new Credential360™ online solution to automate the peer referencing portion of the credentialing process for physicians and advanced practice allied health professionals.

“SkillSurvey has helped North Shore-LIJ identify better job candidates which helps us deliver improved patient services and improves our bottom line. We’re excited to improve our hiring processes even further by impacting an area – credentialing – that has historically caused delays in getting practitioners on board and treating patients,” said Joe Cabral, senior vice president and chief human resources officer at North Shore-LIJ Health System.

SkillSurvey announced its Credential360™ solution in October 2013. Credential360™ supports the medical staff services departments of hospitals and other healthcare provider organizations in meeting peer referencing requirements set by The Joint Commission (TJC), DNV Healthcare, Centers for Medicare and Medicaid Services (CMS), and other accrediting/regulatory agencies to validate the competencies of physicians and advanced practice allied health professionals. Leveraging the state-of-the-art reference assessment technology behind Pre-Hire 360®, Credential360™ takes the hospital’s own peer reference forms and presents them in an online, paperless format which dramatically speeds up reference responses to peer recommendation requests.

Since it began using SkillSurvey’s Pre-Hire 360® Performance Assessment in 2010, North Shore-LIJ has assessed 17,086 candidates, with an average of 4.39 references responding per candidate. The insight helped North Shore-LIJ avoid or develop the 9.4% of candidates who scored as having high or moderate developmental needs.

SkillSurvey’s Pre-Hire 360® solution captures the behavioral information on candidates that influences patient satisfaction. In December, North Shore-LIJ was one of only 90 hospitals on the prestigious “Leapfrog Top Hospitals” 2013 List – which measures performance on patient safety and hospital quality.

“We’re very excited to expand our relationship with North Shore-LIJ by helping them not only find and select the best health care employees, but to do the same with their credentialing process for physicians and advanced practice/mid-level allied health professionals,” said Ray Bixler, president and chief executive officer of SkillSurvey, Inc. “By automating the peer referencing and privileging components, Credential360™ helps healthcare organizations eliminate these tasks as bottlenecks in the credentialing process. And like our Pre-hire 360® solution, Credential360™ allows peer references to provide more open and candid feedback on their colleagues. This allows medical staff services teams to present better applicants to Credentialing Committees sooner, which in turn allows those providers to come onboard much more quickly and begin meeting patient needs as soon as possible, thereby improving service and impacting the bottom line.”

About SkillSurvey®, Inc.

SkillSurvey is the inventor of Pre-Hire 360® performance assessments. Utilizing a unique combination of behavioral science, talent analytics, and data-driven benchmarking, SkillSurvey’s Pre-Hire 360® performance assessments are scientifically proven to drive better hiring decisions and generate predictive candidate insight based on past job performance. SkillSurvey’s integrated suite of cloud-based software products are being used by over 1,400 companies, institutions and organizations, including 800 hospitals, to reduce new hire turnover, improve job performance, attract better candidates, and drive customer and patient satisfaction. SkillSurvey has frequently been named as one of the fastest-growing companies in America by Inc. 5000 and Deloitte’s Technology Fast 500™. Visit SkillSurvey at, and on Facebook and Twitter.

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Christine Ottow
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Joseph Germani
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SkillSurvey, Inc.
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