Cafes and Coffee Shops in Australia Industry Market Research Report Now Updated by IBISWorld

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As franchise and chain stores continue to struggle, the ability to cater to the specific characteristics of consumer demand has become increasingly important. For this reason, industry research firm IBISWorld has updated its report on the Cafes and Coffee Shops industry in Australia.

IBISWorld Market Research

IBISWorld Market Research

Franchise and chain operations continue to struggle, with niche and independent operators dominating the industry.

The Cafes and Coffee Shops industry owes much of its success to Australia's love for quality coffee. With the influx of European immigrants after World War II and the emergence of popular European-style cafes, a strong and vibrant coffee culture has developed across the nation. This love for coffee supported industry demand through the global economic downturn and has fuelled growth over the past five years. This upward trend is expected to continue over the next five years.

Australia's coffee culture and the prevalence of small specialty cafes and coffee shops have resulted in a high level of competition, low barriers to entry and low industry concentration. IBISWorld industry analyst Stephen Gargano says, “An establishment's success can often be determined by the level of customer service, the price and quality of produce and the overall cafe experience.” The quality of coffee is central, with coffee brand, texture, temperature, milk and even the level of crema in espressos becoming increasingly important to customers. According to Gargano, “the ability to understand and cater to the specific characteristics of consumer demand has driven the success of some players, and proved to be an obstacle for those that fail to incorporate them into business operations.” Industry revenue is expected to grow by an annualised 5.3% over the five years through 2013-14. This includes a forecast increase of 3.7% to $4.2 billion in 2013-14. The industry is expected to post sustained growth over the next five years, with coffee again driving demand. Consumer demand for high-quality, convenient food and beverage offerings should support strong sales of other cafe products. As a result, operators are expected to focus on premium ingredients and gourmet cafe style meals in an effort to boost sales of higher margin products. Strengthening economic conditions and ongoing interest in health and ethical consumer issues will also provide support for profit margins. The fragmented nature of the industry means that small specialty operators are expected to continue their dominance over the next five years. This fragmentation will fuel intense competition, placing pressure on profit while driving quality up.

The Cafes and Coffee Shops industry has a low level of market share concentration. This is in line with other industries in the hospitality sector. The industry is highly fragmented and traditionally encompasses a large number of single establishment, owner-operated cafes. This fragmentation is not expected to change over the next five years. Consumers are expected to drive the trend towards smaller operators and niche providers, continuing to choose independent cafes and coffee shops over chain stores. For more information, visit IBISWorld’s Cafes and Coffee Shops report in Australia industry page.

Follow IBISWorld on Twitter:!/ibisworldau

IBISWorld industry Report Key Topics

The industry consists of cafes and coffee shops serving food and beverages for customers on premises. The industry excludes takeaway food services, restaurant and catering services, theatre restaurants and establishments that primarily offer the sale of alcohol for consumption on and off premises.

Industry Performance
Executive Summary
Key External Drivers
Current Performance
Industry Outlook
Industry Life Cycle
Products & Markets
Supply Chain
Products & Services
Major Markets
International Trade
Business Locations
Competitive Landscape
Market Share Concentration
Key Success Factors
Cost Structure Benchmarks
Basis of Competition
Barriers to Entry
Industry Globalisation
Major Companies
Operating Conditions
Capital Intensity
Technology & Systems
Revenue Volatility
Regulation & Policy
Industry Assistance
Key Statistics
Industry Data
Annual Change
Key Ratios

About IBISWorld Inc.
Recognised as the nation’s most trusted independent source of industry and market research, IBISWorld offers a comprehensive database of unique information and analysis on every Australian industry. With an extensive online portfolio, valued for its depth and scope, the company equips clients with the insight necessary to make better business decisions. Headquartered in Melbourne, IBISWorld serves a range of business, professional service and government organisations through more than 10 locations worldwide. For more information, visit or call (03) 9655 3886.

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Gavin Smith
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