IQPC's 15th Annual Call Center Week Honors Excellence and Innovation in Contact Center Industry

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Thirteen organizations and individuals will be recognized during excellence awards luncheon as leaders in customer service.

Call Center Week Awards

The most innovative contact center solutions and executives will be recognized at the 15th Annual Call Center Week (June 9-13, 2014, Mandalay Bay, Las Vegas, NV). The Call Center Week Excellence Awards are dedicated to celebrating superior thinking, creativity and execution within the call center industry. These unique achievements will be acknowledged during the Awards Ceremony Luncheon, which will be held on Wednesday, June 11.

For more information on the Call Center Week Excellence Awards and applications for nomination, please visit the website:

Call Center Week attendees can nominate an organization or individual who exemplifies excellence across the full spectrum of call center functions. The award categories, including four new awards, are as follows:

  •     Best in Class Call Center (Over 200 Staff)
  •     Best in Class Call Center (Under 200 Staff)
  •     Best Outsourced Provider
  •     Voice of the Customer
  •     Creating a Culture
  •     Best Technology Solution Provider
  •     Best Learning & Development Program
  •     Call Center Leader of the Year
  •     Best New Mobile Customer Strategy
  •     Best Social Customer Care Program – NEW
  •     Corporate Social Responsibility Award – NEW
  •     Call Center Week Brand Ambassador (nominated by us!) – NEW
  •     New Rising Star Award – NEW

“The Excellence Awards Ceremony is a highly anticipated part of Call Center Week each year. Attendees look forward to who will be recognized by the most respected contact center event in the country,” said Lisa Schulman, Executive Producer of IQPC’s Call Center Week. “It is an honor to have the opportunity to acknowledge outstanding work that continues to exceed expectations and desires of call center customers and clients.”

Applications will be reviewed by the Call Center Week Awards Committee. Applications are due April 11, 2014 and finalists will be announced the last week in May. Winners will be announced during the Awards Ceremony Luncheon on day 3 of the conference at 12:30pm. Finalists must be a registered attendee at Call Center Week.

To view the winners and finalists for last year, please visit:

Register today for a chance to be recognized in your industry and experience everything else Call Center Week has to offer. To register please visit or call 1-800-882-8684. For more information, download the agenda at

About IQPC:
IQPC produces 1,500 global events that are custom-tailored to the unique needs of business executives. Founded in 1973, IQPC leverages an office network that spans six continents and a wealth of intellectual capital to provide an unparalleled portfolio of conferences and seminars. For more information, please visit

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Gahwui Kim
Customer Management IQ
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