Next-generation Cloud Contact Center Vendor Joins LeadsCon Panel on Best Practices for Lead Generation

Erhan Cakmak, Co-founder of Bright Pattern Releases New Ebook, Scheduled to Speak at Premier Lead Generation Conference

San Bruno, CA (PRWEB) March 17, 2014

Bright Pattern will participate in a panel session at LeadsCon in Las Vegas later this month, "Is Lead Gen Telemarketing? Best Practices for Lead Generators and Looking Beyond Consent," on Wednesday, March 26th.

In advance of the event, Bright Pattern has also released a new, related, ebook, authored by Mr. Cakmak. "Do we need a new sales model?" is available for download from the Bright Pattern website.

Who:
Erhan Cakmak, Co-founder of Bright Pattern.

Erhan has served in key management roles including General Manager of Central Europe & South-Africa at Aspect Telecommunications, Director Business Division Industry, Trade & Transportation at General Electric, General Manager of IP Solutions at FrontRange, and Managing Director at Solint. Erhan attended the Bergische University in Germany, earning his Master’s degree in Macro Economics and Business Administration.

What:
LeadsCon Conference Panel: "Is Lead Gen Telemarketing? Best Practices for Lead Generators and Looking Beyond Consent," moderated by DC Cullinane, CEO of thinkingVoice.

It’s a new world for lead generation since the release of updated Telephone Consumer Protection Act (TCPA) regulations, and whether you’re a contact center professional, a lead aggregator, a lead seller or buyer, it’s important to put it all in practical perspective. Most companies are aware of the TCPA changes, but what do those changes mean more broadly for an industry that has always relied on the phone as a means to solving consumer needs? Solving this challenge takes more than simple regulatory compliance.

When:
Wednesday, March 26th, 9:40 a.m. to 10:20 a.m.
40 minute panel discussion

Where:
LeadsCon Las Vegas
The Mirage Hotel and Casino
Grand Ballroom BC
3400 S. Las Vegas Blvd.
Las Vegas, NV 89109

To download Mr. Cakmak’s new ebook, "Do we need a new sales model?" click here.

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About Bright Pattern

Say goodbye to overly complex and costly contact center infrastructure. Bright Pattern offers the next generation of cloud-based contact center and customer experience management solutions. With flip-the-switch activation, you can deploy in days and make changes in minutes. As a multichannel, unified, fully featured solution, our ServicePattern™ platform helps you manage the complete life cycle of customer experience. Architected from the ground up as a cloud-based service, Bright Pattern offers the right blend of enterprise-grade functionality, reliability, and scalability not otherwise available in the industry. For more information, visit http://www.brightpattern.com.


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