(PRWEB UK) 19 March 2014
Lebara again impressed the industry panel with its overall strong commercial performance, marketing initiatives and reach, supportive customer service, network quality and technical innovation. Judges stated, “Lebara is pushing so many levers to drive growth with innovation on pricing, marketing and distribution,” and said that Lebara is “a proven performer that performs yet again.”
Lebara was chosen over competitors including Now Mobile and Tesco.
Best Community & Social Enterprise
After winning it for the first time last year, Lebara successfully defended their title against GreenTech Recycling. The Lebara Foundation was praised for its inspiring approach to global child poverty, healthcare and education and its donation to refugee-welfare organisation UNHCR for immediate relief to victims of the Philippines typhoon. One judge said, “The Lebara Foundation leads the way for companies with a social conscience.”
Yoganathan Ratheesan, Chairman of Lebara Group, commented, “I am so delighted. I’m really pleased Lebara have won Best Community & Social again. Making a difference is an essential part of our daily business and the Lebara Foundation continues to build on its successes. The team and I truly and deeply appreciate being awarded these accolades. We are grateful to the partners we work with as well as the industry experts for recognising us in these categories.”
Lebara has won several industry awards over the last 12 months to celebrate the MVNO’s distinctive customer service and commitment to making lives better within the European telecoms sector. These include Best Large Contact Centre at the European Call Centre and Customer Service Awards 2013, Best Large Contact Centre at UK Customer Experience Awards 2013 and Best for Customer Service, Customer Engagement category at Peer Awards 2013. Lebara also won Best MVNO at the Mobile industry Awards 2013.