Energy companies that work with high-performing suppliers position themselves to enjoy lasting competitive advantage. Our mission is to provide market intelligence that impacts the success of both suppliers and their customers.
Houston, TX (PRWEB) March 18, 2014
To mark its 10th year as the only resource for independent oilfield supplier customer satisfaction ratings and analysis, EnergyPoint Research introduces award trophies for top-rated oil and gas industry suppliers.
EnergyPoint Research’s annual Oilfield Products & Services Customer Satisfaction Survey provides the only autonomously developed performance rankings of oil and gas industry suppliers. Results of the annual survey are used to rank suppliers on customer satisfaction in five oil and gas industry segments: offshore drilling, onshore drilling, oilfield products, oilfield services and midstream services.
“For years top-ranked suppliers have proudly displayed the EnergyPoint Research Seal of Excellence ™ as a recognized symbol of quality and performance in the oil and gas industry,” said Doug Sheridan, managing director and founder of EnergyPoint Research. “Now, the accompanying Customer Satisfaction Award ™ can be displayed as a physical tribute to their meritorious performance.”
Sheridan recently launched the program by presenting the Customer Satisfaction Award to the top-rated companies in Total Satisfaction in 2013 as determined by survey respondents. They are: Ensco - Offshore Drillers; Helmerich & Payne - Land Drillers; Newpark Resources - Oilfield Services; Vallourec - Oilfield Products; and MarkWest Energy - Midstream Services.
“The survey and its resulting rankings are important because the global oil and gas industry spends more than half a trillion dollars a year on oilfield products and services,” said Sheridan. “Energy companies that work with high-performing suppliers position themselves to enjoy lasting competitive advantage. Our mission is to provide market intelligence that impacts the success of both suppliers and their customers.”
Suppliers are evaluated in many areas including total satisfaction, pricing and contract terms, performance and reliability, technology, engineering and design, job quality, safety and environmental, service and professionalism, post-sale support and corporate capabilities. Additionally, suppliers are evaluated across multiple product and service segments, as well as domestic and international regions.
The EnergyPoint Research Seal of Excellence ™ is a licensed program through which top-rated oilfield supply companies can communicate their commitment to customer satisfaction, as confirmed by objective and independent research studies.
The EnergyPoint Research Customer Satisfaction Award ™ is a sculpted, hand-polished solid aluminum trophy anodized with bright gold and silver finishes. It is customized with the company name and award category in which the top ranking was achieved.
Through its proven evaluation processes, EnergyPoint Research gathers, analyzes and publishes comprehensive customer satisfaction ratings. The firm’s annual survey is the leading benchmark study focused on the oil and gas industry’s satisfaction with the products and services it purchases and utilizes.
For more information about EnergyPoint Research, its independent oilfield customer satisfaction surveys, or suite of research products and services, visit the company’s website at http://www.energypointresearch.com or contact the firm at info(at)epresearch(dot)com or +1.713.529.9450.
About EnergyPoint Research, Inc.
EnergyPoint Research provides independent research regarding the oil and gas industry’s satisfaction with the products and services it purchases and utilizes. Founded in 2003, the firm offers oil and gas industry professionals and organizations opportunities to provide, gather, analyze and understand customer ratings and feedback in areas important to oilfield product and service suppliers through objective and independent processes. For more information regarding EnergyPoint Research and its surveys, visit the company’s website at http://www.energypointresearch.com or contact the company at info(at)epresearch(dot)com.