Community Home Health and Hospice to Beta WorldView’s Integrated Solutions for Homecare Homebase™

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Community Home Health and Hospice (CHHH) will be the first Homecare Homebase customer to implement WorldView’s custom scan capture solution.

By partnering with Worldview, we are able to bring Homecare Homebase customers a seamless option for processing the mountain of paper that comes through via fax each day.

CHHH has elected to launch WorldView’s custom scan capture solution. The new solution is designed to work seamlessly with their current Homecare Homebase software. CHHH will be utilizing WorldView® to assist with the processing of their incoming intake and referral form volume of approximately 5,000 documents each month. They currently process intake and referral documents by reviewing and printing each incoming fax. After printing, the files are scan and renamed, manually attaching each document to the corresponding patient record within Homecare Homebase. WorldView will eliminate multiple steps in this process, automating their day-to-day document practices while providing a user-friendly experience. Staff members at CHHH are excited to begin processing incoming faxes without the need to review, print, scan, and attach documentation manually.

“To keep up with our growing census and increase in orders to be processed and attached, we were planning to hire in our Medical Records Department. WorldView can cut processing time and add consistency to current procedures, eliminating our need for additional office staff,” said Wanda Ketcham, CHHH. “WorldView will not only keep us from having to hire, but will allow us to grow our office support without hiring in the future.”

“By partnering with Worldview, we are able to bring Homecare Homebase customers a seamless option for processing the mountain of paper that comes through via fax each day,” said Tom Maxwell, CSO of Homecare Homebase. “The ability to quickly manage these paper files and attach them to the correct location within the electronic medical record, not only saves customers time and money in the back office, but also ensures accuracy of the patient chart. Our goal is to always present options to customers to not only improve their efficiency, but the ability of the staff to communicate and effectively manage their patient’s care.”

About WorldView

WorldView Services Ltd. is a cloud-based document management service provider offering secure, ECM solutions that enable organizations to store, manage, and share vital information between employees, vendors, partners, and customers. Today, WorldView stores approximately a quarter billion documents for thousands of business professionals across North America. For more information, visit

About CHHH

Community Home Health & Hospice is a community-based, nonprofit agency serving Washington and Oregon families since 1977. They care for people in the place they call home by providing home care, home health, hospice and grief support services. Everything they do comes from passion for the community and its continued health. They work to keep patients healthy and comfortable as possible in every stage of life. Just as importantly, they bring peace of mind to our patients’ loved ones. For more information, visit:

About Homecare Homebase

Homecare Homebase, based in Dallas, Texas, is a leading healthcare software company serving the technology needs of the fast growing post-acute care industry including homecare, hospice and private duty. Homecare Homebase offers a comprehensive integrated cloud-based software solution to improve the clinical, operational and financial success of homecare and hospice agencies. Founded by industry veterans in 1999, every aspect of the Homecare Homebase system was developed to be user-friendly, flexible and customizable to specific agency needs. For more information, visit

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Warren White
since: 02/2012
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