We have come a long way in just under two years of being in business. It says a lot about a company that is able to grow dramatically from a few customers per day to over 100,000 customers that call in regularly to have their pc's serviced.
Delray Beach, FL (PRWEB) March 24, 2014
Tech support businesses have their fill of less than amazing customer support, and many customers may find themselves getting nowhere fast with the person on the other end of the line. Customer dissatisfaction is something that many companies have to deal with at one point or another, but OMG Tech Help has set their sights on attempting 100% customer satisfaction in the second quarter of 2014.
Just like OMG Tech Help, many companies try to stand out from the rest by creating a celebrated customer experience. Find out what OMG Tech Help reveals to be what they believe is the secret to this success, and why this formula works for all sorts of businesses.
Since its inception in May of 2012, OMG Tech Help has taken great efforts to achieve outstanding customer service, which in turn has provided a high rate of customer retention for the company.
Elliot Loewenstern, CEO of OMG Tech Help holds true to Dr. John Maxwell's idea that "the right thought, plus the right people, in the right environment, at the right time, for the right reason, always produces the right result."
Loewenstern states that, "We have come a long way in just under two years of being in business. It says a lot about a company that is able to grow dramatically from a few customers per day to over 100,000 customers that call in regularly to have their pc's serviced."
JP Vasta, President of OMG Tech Help, and Mark Donohue, COO, have attributed the speedy development of the company to the caring nature of the employees they hire. "We pride ourselves on hiring the best customer care representatives. If we hired just anyone that walked through our doors, we'd be mediocre at best. We want to set the industry standard high for tech support and customer care," said Donohue.
Vasta adds that "Having the best products is only one aspect of a good company. You must have the right people set in place to carry your business to the next level."
With the quality standards for products, service, and attention to detail set by OMG Tech Help, the company has built a solid foundation and is prepared for even more growth in 2014.
For more information about OMG Tech Help's products and services, and to receive a free pc diagnosis, call today at 1-855-316-8324, or visit http://www.omgtechhelp.com.