Chicago, IL (PRWEB) March 19, 2014
Infinite Convergence Solutions, a next-generation wireless messaging and mobility solutions provider for carriers and enterprises, announces it has been recognized by the eighth annual Stevie Awards for Sales & Customer Service. Infinite Convergence was presented with a Gold Stevie® Award in the Relationship Management Solution (New) category and a Silver Stevie® in the Marketing Solution (New) category, both for its Enterprise Messaging Service (EMS).
The Stevie Awards for Sales & Customer Service are the world’s top sales, contact center and customer service awards. The Stevie Awards organizes several of the world’s leading business awards shows, including the prestigious American Business Awards and International Business Awards.
The awards were presented to honorees during a gala banquet on Friday, Feb. 21, at the Bellagio in Las Vegas. More than 400 nominated customer service and sales executives from the U.S. and several other countries attended. The Business TalkRadio Network broadcasted a recording of the presentations.
More than 1,500 nominations from organizations of all sizes and in virtually every industry were evaluated in this year’s competition, an increase of 36 percent over 2013. Finalists were determined by the average scores of 129 professionals worldwide, acting as preliminary judges. Entries were considered in 43 categories for customer service and contact center achievements, including Contact Center of the Year, Award for Innovation in Customer Service and Customer Service Department of the Year; 43 categories for sales and business development achievements, ranging from Senior Sales Executive of the Year to Sales Training or Coaching Program of the Year to Sales Department of the Year; and categories to recognize new products and services and solution providers.
More than 260 executives around the world participated in the judging process for the 2014 awards to determine the finalists and then the Gold, Silver and Bronze Stevie Award placements.
“We’re thrilled that Stevie Awards has recognized our Enterprise Messaging Service with top honors,” said Anurag Lal, CEO of Infinite Convergence. “This further validates our Enterprise Messaging Services’ position as an enabling platform helping enterprises establish close connections and relationships with their clients in the most effective and compelling way.”
Infinite Convergence’s Enterprise Messaging Service (EMS) is a game-changing, cloud-based messaging service that is specifically designed for enterprises to securely exchange information with customers, employees and business partners globally. With customization and systems integration services, Infinite Convergence’s experienced end-to-end service team can help enterprises expedite the introduction of value-added mobile messaging. The cloud-based messaging solution utilizes the same technology that drives the messaging engines of tier-1 wireless carriers globally.
“Entries to the Stevie Awards for Sales & Customer Service awards have almost doubled over the past few years,” said Michael Gallagher, president and founder of the Stevie Awards. “Not only have we seen a dramatic increase in the number of entries, but the judges have also seen a remarkable rise in the quality of the nominations submitted overall. We congratulate all of this year’s Stevie winners for their outstanding work.”
To learn more about Infinite Convergence, visit http://www.infinite-convergence.com.
Details about the Stevie Awards for Sales & Customer Service and the list of Stevie winners in all categories are available at http://www.StevieAwards.com/sales.
About The Stevie Awards:
Stevie Awards are conferred in five programs: the Asia-Pacific Stevie Awards, The American Business Awards, The International Business Awards, the Stevie Awards for Women in Business, and the Stevie Awards for Sales & Customer Service. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at http://www.StevieAwards.com.
About Infinite Convergence:
Formed in 2010 as a result of an alliance between Infinite Computer Solutions (BSE: 533154|NSE: INFINITE) and Motorola (now Nokia Solutions and Networks), Infinite Convergence provides innovative messaging and mobility solutions and next-generation wireless communication technologies to mobile operators and enterprises. Currently supporting more than 130 million subscribers globally, Infinite Convergence offers a complete range of scalable Enterprise Messaging Services, Rich Communication Suite, Converged Messaging, Public Safety Messaging, SMS, MMS, and Gateway solutions for businesses and Tier 1 wireless operators globally. Headquartered outside Chicago, Infinite Convergence employs 200 people in the USA, Germany, India and Singapore. Infinite Convergence Solution is a wholly owned subsidiary of Infinite Computer Solutions. For more information, visit http://www.infinite-convergence.com.
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