Post production support is just as important as the development process as it has a direct impact on the user experience.
Alexandria, VA (PRWEB) March 26, 2014
BestToolBars, a leading browser toolbar and add on development agency, has announced that it is now offering cross browser plugin post production support. This new service allows those developing plugins unprecedented access to expert support after deployment, helping to reduce the fear of unexpected issues that could undermine the user experience.
BestToolBars experienced QA team can support plugin developers with any browser plugin of any level of complexity. Valery Kuznetsov, Key Projects Manager at Besttoolbars said, “Post production support is just as important as the development process as it has a direct impact on the user experience. Recognizing this importance, we are delighted to launch our post production support service for cross browser plug ins. This will allow all clients to tap into our extensive experience in this area for total assurance that their plugin is optimized to deliver the highest level of performance and that end-users are working with the most stable product."
“Even if the cross browser plugin supports all existing browsers, we will proactively monitor the compatibility of the project will all new browser versions as part of this new taskforce. This avoids issues before they happen to ensure production continuity for our clients. This is particularly important for plugin developers working one-on-one with the end users with no performance reports.”
The comprehensive new service will see the BestToolBars cross browser post production support team offering a range of assistant procedures from fixing problems connected with new browser versions and 3rd party web site layout changes to pro-actively preventing compatibility issues by testing the plugin with early beta versions of supported browsers. Full issue reports are also provided which outline solutions to any existing compatibility issues and offer suggestions to improve the overall stability of the plugin. Approved fixes can then be implemented directly by the BestToolBars QA team.
Valery Kuznetsov added, “We are able to offer such a high level of support thanks to our streamlined and flexible test system, which is suitable for any plugin and will meet the highest of customer requirements. It includes the work of a well-adjusted QA team, capable of identifying every possible error in the testing process and large server capacity which is capable of simultaneously performing hundreds of different tests. Our qualified QA team will ascertain that all the functionality of the cross browser plugin works correctly so end users will not face any issues while using the plugin."
“Each client is assigned a personal managers who will work directly with the client to keep them informed at all stages, including discussing the testing report results and outlining recommended resolutions. Approved changes are then quickly implemented by skilled developers for optimal efficiency.”
To find out more visit http://www.besttoolbars.net/articles/cross_browser_plugin_post_production_support/
About Besttoolbars: Besttoolbars is a company well known for creating browser toolbars and add-ons. It has worked with an array of global brands, from start-ups to high-profile Fortune 500 corporations including Amazon, Skype, IBM, DHL, TNT and Intel. More than 7000 companies currently use solutions created on the Besttoolbars platform. Its product line includes:
Toolbar Studio: IDE for designing toolbars for Internet Explorer and Firefox
Add-ons Framework: Framework for building add-ons for Internet Explorer, Firefox, Chrome, Safari, and Opera
Besttoolbars also offers a number of services to help businesses integrate their products with desktops and mobile phones. It provides custom browser development, add-ons, add-ins and mobile app development.