FirstService Residential Realty Honored with Top Rated Award

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Exclusive Achievement Based On Outstanding Resident Satisfaction Ratings and Excellent Recommendation Ratings

FirstService Residential Realty (FSRR), a residential property management company servicing multifamily and single family homes, was honored with an Top Rated Award for its Round Rock, Tex.-based apartment community, The Landing at Round Rock, formerly named Monterone at Round Rock., the largest online rating site for rental housing, qualified approximately seven percent of their total listed communities for a Top Rated Award. Recognition is an exclusive achievement based on outstanding resident satisfaction ratings and excellent recommendation ratings.

“This award is a direct reflection of our strong, ongoing commitment in support of our residents and the FSRR team’s proactive approach within the community,” said Shailene Casio-Smith, vice president, FSRR. “We’re excited to be honored for our dedication and to be coupled amongst other prestigious Top Rated Award winners.”

Located at 7711 O’Connor Drive, the Landing at Round Rock offers residents luxurious living amenities. Tenants have access to a business center, a theater, conference and game rooms, five resort-style swimming pools and a 24-hour full-service fitness center with complimentary fitness classes.

“Since FSRR assumed management of The Landing at Round Rock in October 2013, the community has steadily been occupied at over 96 percent,” said Tracy Drewitt, property manager, The Landing at Round Rock. “Leasing over 278 apartments in that short time, we have maintained a 60 percent and higher renewal ratio and have seen the property’s first below one percent delinquency in over two years.” uses the following criteria to determine the Top Rated Award winners: 10 or more total positive reviews; five or more reviews in 2013 alone; and an overall recommended score of 50 percent or greater at the time of award calculations.

A full listing of winning properties and more information on the awards can be viewed at

About FirstService Residential Realty (FSRR)
FirstService Residential Realty, a subsidiary of FirstService Residential, services both multifamily communities and single-family homes, with local market specialists dedicated to meeting the unique client and resident needs in each region. FSRR provides unparalleled end-to-end management solutions for their clients’ rental real estate investments. For more information, visit

About FirstService Residential
FirstService Residential is a subsidiary of FirstService Corporation, a global leader in the rapidly growing real estate services sector, one of the largest markets in the world. As the largest residential property manager in North America, FirstService Residential oversees more than 6,000 properties and 1.5 million residential units across 21 U.S. states and three provinces in Canada. The company has more than 12,000 employees driving local market expertise and managing in excess of $6 billion in budgets. For more information, visit

Launched in 2000, ( is the largest online rating site for rental housing, dedicated to helping renters make informed renting decisions. As an independent resource for renters,'s reviews provide a realistic insider's perspective on apartment communities across the United States. The site is among the top five most-visited apartment hunting sites in the world, and features more than 1 million ratings.

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Darryl Frost
FirstService Residential
+1 (512) 329-1974
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Darryl Frost
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