Chicago, IL (PRWEB) March 25, 2014
SourceLink, an industry-leading multichannel marketing services firm and statement solutions provider, announced today the launch of a multi-provider package tracking system, as part of the MultiTrac® mail tracking suite.
Alongside the US Postal Service’s technology enhancements to Intelligent Mail Package Barcoding (IMPb), SourceLink has developed enhancements to the MultiTrac® mail-tracking solution to include package tracking across numerous parcel providers – such as the US Postal Service, UPS, FedEx, DHL and more. The parcel tracking addition to the existing mail-tracking offers a view of when and where parcels enter the delivery stream and provides on-time performance updates so mailers and customers are aware of real-time status and changes to original delivery dates or times.
MultiTrac® offers an all-in-one “document to door” dashboard, providing information on letters, mailings and packages from multiple carriers. This new package tracking component of MultiTrac® also improves customer satisfaction levels with optional proactive email notifications if weather or other delivery delays impact processing.
“SourceLink provides data visibility from a package service perspective on processing and delivery performance,” said Mike Buttita, Director of Postal Affairs for Segerdahl 360°. “We use SourceLink’s solutions to provide our customers with an unbiased view of how we executed and managed the logistics portion of their project. We see MultiTrac® as a tool for more than just tracking packages, we use it to enhance our entire logistics management process.”
MultiTrac® significantly reduces campaign expenses while enhancing overall program efficiency - with advanced web-based tracking alongside measurement and reporting tools for every piece of outbound mail, inbound mail, and now packages. These package-tracking enhancements provide a direct, real-time relationship between the customer and the delivery provider to meet or manage delivery expectations.
SourceLink, a top-five ranked Direct Marketing agency, creates results-driven communication solutions. Combining strengths in marketing analytics, data intelligence, technology and production expertise, SourceLink crafts and executes data-driven direct marketing and document outsourcing solutions. SourceLink’s analytic and communication solutions improve marketing ROI through greater relevance and increased response. On the production side, SourceLink solutions reduce costs through more efficient operations and postal optimization. SourceLink operates in four U.S. locations. For more information, visit http://www.sourcelink.com.