Olathe, KS (PRWEB) March 27, 2014
Red Coats Inc., a Bethesda, Maryland-based, Green Seal GS-42 certified, janitorial contractor servicing the Mid-Atlantic Region and the State of Florida, uses process and content management solutions from Perceptive Software to manage its documentation. Ryan Hoagland, Director of Information Technology at Red Coats, recognized that the company would benefit from additional functionality by upgrading from ImageNow 5.4 to the latest version of Perceptive Content, and turned to Kansas City-based IT professional services provider Shamrock Solutions LLC and its CEO Robert Albright to get the job done.
“Initially, we came to Shamrock Solutions after hearing about all the great work Rob and his team has been doing for years,” Hoagland said. “We gave them a try and have been feeling lucky we found them ever since.”
One of the requirements Red Coats had for its upgrade project was a rapid turnaround, so that users could get up and running with the new content management features without delay. Hoagland reveals that Shamrock exceeded his high expectations.
“The team at Shamrock Solutions turns around projects faster than we can test them internally,” Hoagland said.
As part of the upgrade, Shamrock provided customized development services to update Red Coats’ AP check scripts, as well as a system tune up to ensure optimal performance of the Perceptive solution.
“When it came time to upgrade from our old ImageNow 5.4 version, we turned to Shamrock Solutions for professional services,” Hoagland said. “This upgrade included updating our complicated AP Check scripts successfully. The upgrade went smoothly, users were happy and we saved a lot of money.”
As Red Coats moves forward with its ECM project, Hoagland anticipates continuing his productive working relationship with Shamrock’s team.
“We’ve been working with Shamrock Solutions for all of our ImageNow professional services needs for several years now and couldn’t be happier,” Hoagland said. “Shamrock has a wealth of knowledge with Perceptive solutions and we will definitely ask them for help again with our next ImageNow upgrade.”
About Red Coats Inc.
Red Coats Inc. is a Bethesda, Maryland-based, Green Seal GS-42 certified, janitorial contractor servicing the Mid-Atlantic Region and the State of Florida. The company specializes in providing commercial office cleaning services to myriad customers and is known as being an excellent strategic partner for both owner occupied and leased office space. Learn more at http://www.redcoats.com.
About Shamrock Solutions
Shamrock Solutions is a fast-growing IT professional services company, providing technology solutions to organizations of all sizes and from all industries. Our range of services and custom solutions includes implementation, support, tune-ups, configuration, staff augmentation, project management, and more for Perceptive Software process and content management solutions and Microsoft SharePoint. We also provide “Special Ops” projects that address customized development and integration solutions that help organizations achieve their unique business objectives. Learn more at http://shamrocksolutionsllc.com/.