We think it is very revealing that the management of an IT project – gathering, preparing and reporting project status information, in particular – and not the actual project work has such a profound impact on the successful completion of these projects.
London, Ontario (PRWEB) March 28, 2014
Entry Software Corporation’s 2014 commissioned research with IMTS, a market research firm in Austin, Texas, revealed that 55 percent of the 151 IT managers and corporate executives interviewed found “reporting project status” was the primary reason their IT projects weren’t completed according to their schedules.
All those interviewed were at U.S.-based firms in the educational, hospital and manufacturing sectors and were familiar with IT project management issues.
Not only was the reporting of project status a drain on productivity, but also the collecting of project status information from multiple sources, as 49 percent of these IT managers and corporate executives shared during the interviews.
“Since the top two productivity drains are closely aligned, it’s no wonder our research found that 37 percent of these companies were dissatisfied with the delays they experienced in the completion of their IT projects,” said Mark Donais, CEO and founder of Entry Software. “We think it is very revealing that the management of an IT project – gathering, preparing and reporting project status information, in particular – and not the actual project work has such a profound impact on the successful completion of these projects.”
Further analysis of the Entry Software research shows that 49 percent of these IT managers and corporate executives were equally concerned with project team members being asked to work on more than one project simultaneously. Responses to the fourth and fifth top productivity drains were also significant, with 45 percent of interviewees listing “using the wrong tool for the job” and 42 percent “work coordination of geographically dispersed teams.”
IT managers and corporate executives were also asked whether these top five reasons were no drain or a slight drain on IT resources. Only 30 percent of interviewees cited “using the wrong tool for the job” and “work coordination of geographically dispersed teams.” The top three productivity drains received 28 percent or fewer responses in both categories.
Registration for a complete presentation of Entry Software’s research is available at:
Entry Software compared the findings of the IMTS research with data from Gartner Analytics and PWC (PricewaterhouseCooper) to corroborate the accuracy of the conclusions. A March 2012 statement from two Gartner analysts also supports the validity of the research.
“Well-designed and well-managed ITIL-based service improvement initiatives deliver benefits beyond efficiency. They win business respect for the clear operational improvement delivered!” — Ian Head and George Spafford, Gartner
“Most importantly, our commissioned research with IMTS proved that the development of our TeamHeadquarters app, especially the latest version, 7.0, has been on target in terms of what IT managers need to improve project management,” said Donais. “Version 7.0 gives them more than the traditional contribution of IT. Managers have a greater array of tools to enhance their management capabilities with ITIL (Information Technology Infrastructure Library), which is a compilation of best practices for ITSM.”
About Entry Software Corporation
Entry Software Corporation is a leader in providing effective work management solutions to various industries around the globe. Its product, TeamHeadquarters, is a fully integrated palette of unique solutions for IT, Product and Service departments. TeamHeadquarters creates value through cost reduction, improved operating efficiency and enhanced customer communications.