As well as providing a competitive quote I also produced risk assessments and method statements and I was selected on that basis. They were encouraged by the fact that I had the capacity to complete the work within a tight time frame.
Hither Green, London (PRWEB) March 28, 2014
Owner Matthew Hill started his professional oven cleaning business, Hither Green Oven Clean in 2011.
Hither Green Oven Clean is based (as the name suggests) in Hither Green, South East London.
Matthew’s business has grown quickly, mainly through customer recommendation and he has many regular customers in the local area.
Matthew was asked, “What makes your oven cleaning company different?”
He answered, ““Excellent customer service and professionalism. Unlike some other local oven cleaners, we carry all the required insurance policies and use only the very latest cleaning methods”.
He continued, “The cleaning products we use are not toxic (or caustic) which means they don’t damage the appliances we clean. However, the products we use are still powerful and good enough to produce excellent results”.
Hither Green Oven Clean predominantly clean appliances for customers within the M25 area but have plans to expand this area.
The South London oven cleaners mainly work in the domestic market but recently have been focusing their attention on the commercial sector.
“I have begun to receive inquiries from local businesses and this has made me realise that I can grow the business even further. I have built up a reputation locally and most of my commercial work has come through completing a domestic job for the customer first,” explained Mr. Hill.
New clients include schools, care homes and The London Ambulance Service.
The most recent contract win was for a London university which Matthew won in early February.
The contract involves cleaning 140 ovens in the halls of residence.
Matthew was asked, “What is the difference between cleaning for the domestic market compared to working in the commercial sector?”
He replied, “The main difference is the scale. The contract that we are doing for the university is 140 ovens (instead of one or two for a domestic client). The way I go about this is slightly different with a team of three people cleaning all the ovens in a single week”.
Mr. Hill was asked, “How did you win the London university contract?”
He answered, “I had to go through a competitive tendering process and meet with facilities management team. As well as providing a competitive quote I also produced risk assessments and method statements and I was selected on that basis. They were encouraged by the fact that I had the capacity to complete the work within a tight time frame”.
“Whilst the appliances may differ we still apply the same methods to achieve the highest possible standard of cleaning. All removable appliance parts are placed in our van mounted dip tank to remove all the dirt, grease and carbon build up. The appliance is then cleaned and polished until it looks almost new!” said Matt.
Hither Green Oven Clean have plans to employ more staff to help with the increased workload
When asked about his plans Matthew answered, “I’m considering the recruitment of an apprentice to learn all our processes and the unique way we work. They would work along side me until their apprenticeship is complete. My plan is to enable my new member of staff to work independently and head a team of their own. Later plans would involve them covering their own area and therefore expanding the business in to other areas of London”.