Giving our clients the ability to display what they want and when they want it in their chat rooms guarantees their product and services are always front and center in their customer’s mind, making sales much easier
Los Angeles, CA (PRWEB) March 28, 2014
A business’s branding is everything. It is what customers see when first purchasing a product and what they will continue to see throughout an entire sales lifecycle. In many cases it is what makes a business stand out from their competition; it is their unique style that sets them apart from the masses. Knowing this, VirtualDoorway, a next-generation, enterprise-level text, voice and video chat provider, has released a feature to their web-based customer communication platform that will allow users to create custom chat room skins that match the distinctive branding of their particular company or product.
In general, all VirtualDoorway accounts come with standard default skins that include the client’s business logo and branded colors. The new Custom Skin Builder allows VirtualDoorway clients to take custom branding one step further by allowing them to create their own skins for individual live chat rooms that have been setup. Skins created with the Custom Skin Builder can be used to showcase a specific product line, sales representative or time sensitive special.
When asked why he felt giving businesses the ability to custom brand their live chat rooms was important, Bob Scott, Director of VirtualDoorway stated, “With our Custom Skin Builder, VirtualDoorway clients are not advertising third party solutions, but instead establishing brand recognition from the very first chat.” The Custom Skin Builder allows for images to be uploaded and placed in the top left, top right, bottom left, bottom right and in the center of any live chat room. It also allows for an image or unique text to be displayed in the background of a chat room. “Giving our clients the ability to display what they want and when they want it in their chat rooms guarantees their product and services are always front and center in their customer’s mind, making sales much easier.”
Officially launched in late September of 2013, VirtualDoorway is a web-based communication product that provides businesses with a wide range of tools needed to build and maintain successful business-to-business (b2b) and business-to-consumer (b2c) relationships. Developed with the modern day, internet savvy consumer in mind, VirtualDoorway is more robust than today’s popular business chat solutions and is one of the first products to offer real-time b2b and b2c interaction that spans the entire client lifecycle; from sale to implementation to support.
Other tools built into VirtualDoorway’s web-based platform include the ability to show a host’s desktop during a chat session, perform slideshow presentations, share documents with attendees, play online video or audio, and even collaborate using a whiteboard.
Those interested in learning more about VirtualDoorway and their enterprise live chat product are welcome to visit the company’s website and instantly enter into a live demo by filling out the live demo form.
For more information on VirtualDoorway, please visit http://www.virtualdoorway.com or call 888-300-8359.
About VirtualDoorway (http://www.virtualdoorway.com)
VirtualDoorway is a next-generation text, voice and video chat business communication platform that allows companies to be more accessible and approachable by instantly connecting their website visitors and clients to company representatives. Backed by MegaMeeting.com, a well-known and respected pioneer of the web and video conferencing industry, VirtualDoorway focuses on creating powerful real-time client connections for today’s modern businesses. Building off of MegaMeeting.com’s ten years of industry experience, VirtualDoorway’s feature-rich, enterprise-class solution instantly opens a virtual portal into a business from a website, email or social media page. More advanced than traditional live chat software, VirtualDoorway allows businesses to go from Live Chat to Video Chat to Live Presentations in seconds, providing an unparalleled experience that takes customer service, support, and sales to the next level.