“I’m absolutely delighted to win another award for our ESP Managed Service solution, which follows hot on the heels of our winning the Enterprise Hosted Solution in the recent Comms National Awards
(PRWEB UK) 1 April 2014
4net Technologies have won the Managed Services Solution 2014 at the prestigious IT Europa European IT & Software Excellence Awards 2014 for their ESP Managed Service.
The European IT & Software Excellence Awards are the only pan-European awards, which recognise the crucial role that Independent Software Vendors (ISVs) and Solution Providers have in delivering real-world solutions. It attracted entries from 25 countries, and these entries, while submitted by the ISVs and solution providers themselves, each had to be supported by an endorsement by the client. 81 companies from 16 countries made the finals. An independent panel of consultants and editors selected the winners.
The Managed Service Solution of the Year recognises excellence, across all aspects of a managed service either on premise or cloud based. The judges were looking for how the solution meets the needs of the customer and how the service level agreements are monitored and guaranteed.
In congratulating the winners, Alan Norman, Managing Director of IT Europa says: “the overall quality of entries was extremely high and demonstrated the depth of talent in the ISV and channel communities across Europe. I congratulate all the winners and wish them and all the finalists every success in the year ahead.”
This is the second time in the past six months that 4net has received an award for their ESP Managed Service Solution. 4net ESP is an innovative ITIL based, proactive, online service management tool for the unified communication environment, which aligns IT services with business needs.
A hosted pay per user service, 4net ESP is delivered through their web portal and can help organisations to improve business performance and service availability. It enables complete service transparency, real-time visibility of assets maximises system uptime, and improves efficiency through automation of manual processes providing, cost savings, a deeper customer relationship and keeping you ahead of the competition.
4net ESP provides management of Avaya and Microsoft Lync environments, supporting users with a unified desktop experience and helping to improve productivity while reducing costs.
4net were shortlisted in two other categories - the Vertical Solution of the Year for their Cheshire West and Cheshire Virtual Operator Solution and the Enterprise Solution of the Year for their Contact Centre transformation project for Findel Plc.
Richard Pennington, Managing Director at 4net Technologies, commented:
“I’m absolutely delighted to win another award for our ESP Managed Service solution, which follows hot on the heels of our winning the Enterprise Hosted Solution in the recent Comms National Awards. The European IT awards are highly respected and winning this award is a testament to all the hard work that everyone at 4net has given to our business. Now we can really say we have a multi award winning managed service for our customers”.