Princeton, NJ (PRWEB) April 04, 2014
Rapidsoft Systems, a leading developer of mobile application software and other technology solutions announced a major update of Field Force Tracker, its popular field service dispatch and management software. The new changes include re-designed mobile applications for iPhone and Android phones. It is now even easier to track field employees, jobs and customers using a single dashboard. Also, the company completely redesigned the service contract management functionality of the software.
Field Force Tracker, a mobile enabled web-based field service management software, streamlines technician scheduling, dispatch, customer management, vendor and employee management, work orders, equipment maintenance, inventory tracking, contracts, estimates, invoices, payments and accounting. It is considered one of the most feature rich applications of its kind.
The core component of Field Force Tracker is a smart work scheduler. It is designed to optimize resource usage and reduce cost. It considers job types, technician's skill types, their current locations, branches, departments and product types and many other important factors during scheduling of a job. It automatically filters the technicians best suited for a job. A dispatcher can then select one employee from possible multiple available candidates. The system can even auto assign a proper technician in a rule based scheduling for very large organizations or very large field work force.
With Field Force Tracker software, the service companies can expect to efficiently manage service schedules and payment collections. It includes fully integrated accounting and invoicing functions as well. Field employees can use mobile apps to update the job status, generate invoices or submit timesheets to the company.
Commenting on the launch of this solution, Dr. Brijesh Kumar, COO and Head of Technology at Rapidsoft Systems said," It is our belief that Field Force Tracker is the most comprehensive software of its kind. It takes care of everything from customer management to the payment collection for a service company. By using this software, our clients can see major improvement in their productivity and the customer satisfaction."
About RapidSoft Systems, Inc.
Rapidsoft Systems, Inc. is a leading Outsourced & Offshore Software Product Development company with headquarter in the United States and product engineering centers in United States & India. It partners with technology companies and software-enabled businesses to help them bring quality software products to market through dedicated or on-demand offshore engineering teams. It has a subsidiary, Mobisoft Technologies dedicated to mobile applications development located in Noida, India.
Rapidsoft Systems, Inc. has its main office in Princeton, NJ, USA, a US R&D Center in Mercerville NJ, and sales, support and development offices in Palo Alto, CA, USA, Dubai (UAE), and Noida (India).