Wilmington, NC (PRWEB) April 15, 2014
Carolina Swim, Inc. (formerly Swim Wilmington, Inc.) is headquartered in Wilmington, NC and provides a full spectrum of turnkey services for the aquatics industry. Whether you need a new pool, or maintain the existing one, Carolina Swim is there to serve you. That statement has translated into outstanding growth for Carolina Swim, which also meant it was time to use technology better, faster, and more efficiently in their constant pursuit for customer satisfaction. Initially they wanted to acquire field service management software that was packaged for their industry and ready to go.
"We researched out of the box solutions, but none of them could be customized to achieve our level of contract administration complexity. Fieldpoint was quickly able to learn the core aspects of our business and customize their service contract application, especially when it came to switching over 100's of our seasonal agreements," says Ashe Creech, president of Carolina Swim.
Carolina Swim can now configure their comprehensive maintenance plans that guarantee seasonal cut-overs seamlessly. The software also generates maintenance work orders automatically. Resources are dispatched and routed carrying the right supplies for each service call.
"The Fieldpoint software billing engine means we now have a workflow that drives invoice accuracy that can be counted on every time," says Ashe.
The builders division specializes in custom concrete construction and renovations of swimming pools, water features & spas. Fieldpoint applications include a project management and job costing system, technician mobility, and customer portal functions that plan on implementing next.
Learn More at Website: http://www.fieldpoint.net/