Toronto, ON and Duluth, GA (PRWEB) April 09, 2014
Denbro Retail Convenience Solutions announced an agreement with Qmatic Corporation, the global leader in Customer Experience Management (CEM) solutions, to offer Qmatic’s entire product range through their extensive partner network across Canada. Through this partnership, Denbro will further enhance the retail customer experience and augment the range of products that Denbro already delivers.
Under the terms of the agreement, Denbro is authorized to offer Qmatic’s CEM solutions, including hardware and software systems ranging from Solo to Enterprise solutions. They will also provide complete Qmatic product implementation, national technical support and consulting services. The partnership marks an important step for Denbro in retail customer flow management solutions. It also increases Denbro’s extensive product line with Qmatic’s end-to-end CEM technologies, providing a perfect addition to their current offerings.
“With this partnership, retail, government and health care industries will benefit from Qmatic’s comprehensive industry expertise and product line combined with Denbro’s established local relationships, advanced customer solution insights and industry-acknowledged high quality,” said Thomas Sareyko, CEO of Qmatic’s United States and Canada subsidiaries. “The partnership allows retail entities across Canada to benefit from enhanced customer experience opportunities, increased operational efficiencies and improved customer satisfaction.”
“Our partnership with Qmatic continues to drive our support of trade across Canada in the sales area with functional products for customer facing environments,” said Dennis Brown, President, Denbro. “Customers demand high quality service and effortless communication that Qmatic’s customer flow management products deliver. The collaboration of Qmatic and Denbro will offer transformative customer experiences with enhanced customer management and engagement, all without adding unnecessary workloads on retail staff.”
Qmatic leads the way in maximizing face-to-face customer touch point opportunities. Qmatic’s solutions integrate the virtual/on-line and the real world, to help generate a seamless customer experience. With leading positions in Finance, Retail, Healthcare and Public sectors, Qmatic offers a global footprint, operating in over 120 countries through subsidiaries and partner network. For more information about Qmatic, visit http://www.qmatic.com/us.
About Denbro Retail Convenience Solutions:
Denbro Retail Convenience solutions, a partner network to Checkpoint Systems International Meto division, offers a wide variety of innovative and cost-efficient merchandising, labeling and sales-promotion solutions for use by retailers, service providers and Industry. These solutions cover in-store communication and advertising, shelf management and product merchandising and labeling. Many of the sales-promotion and labeling solutions that Meto has developed since its founding in 1918 are a standard feature in the retail sector today. These innovations include the first hand labeler, wavy-edge labels with security tear-away features, and price cassettes and displays. For more information, visit http://www.meto.com.