“CDS has a long track record ... it’s awesome to see them earn Orange-level Best in Service certification year over year,” said Andrew Sieja, president and CEO of kCura. “They do a great job providing an exceptional Relativity experience at scale."
New York, NY (PRWEB) April 10, 2014
Complete Discovery Source (CDS) announced today that it has once again achieved kCura’s Orange-level Relativity Best in Service recognition for outstanding and exceptional customer service for Relativity end users. This is the third consecutive year CDS has earned Orange-Level designation since its creation in 2012. CDS has been a Relativity Best in Service partner for five years.
CDS' web site is http://www.cdslegal.com
CDS is a leading e-discovery provider and has been a Relativity Premium Hosting Partner since 2008. Over the last decade, CDS has invested heavily in the people, process, and technology to handle one of the industry’s largest eDiscovery footprints – able to handle complex, Big Data for major corporations, firms, and government agencies.
Garrett Bendel, Chief Operating Officer of CDS, expanded on the relationship, "Outstanding service has always been a primary focus and differentiator for us. We appreciate a close partner like kCura recognizing that strength and continuing to provide a platform that resonates with our clients.”
Through a voluntary audit, Relativity Best in Service partners demonstrate their expertise and experience hosting projects in Relativity. kCura evaluates these partners in three areas: technical infrastructure, customer service, and product expertise. Additionally, Best in Service partners meet a set of requirements for their duration as a hosting partner, size of Relativity installations, and core Relativity certifications.
kCura has two designations for Best in Service: Orange and Blue. Orange-level partners are recognized for making additional investments in people, process, and technology to manage installations with above-average user counts—all while maintaining the high standards of Best in Service.
“CDS has a long track record as a Relativity Best in Service partner, and it’s awesome to see them earn Orange-level Best in Service certification year over year,” said Andrew Sieja, president and CEO of kCura. “They do a great job providing an exceptional Relativity experience at scale.”
About Complete Discovery Source - eDiscovery
Complete Discovery Source (CDS) is the leader in eDiscovery, ranked number one by both the National Law Journal and New York Law Journal, and a trusted advisor to the Am Law 100 and Fortune 500. CDS Legal uses advanced, tested, and defensible services and software to support all stages of eDiscovery including planning, early case assessment, processing and production, review hosting, managed review, and cross-border global coverage. The company is an Orange-Level Best-in-Service Relativity® Provider and is the developer of Nytrix™ CIY™, the proprietary cloud-based eDiscovery platform powered by CDS. CDS is headquartered in New York, with regional offices in Washington DC, Chicago, and San Francisco. The company maintains high security, ISO 27001 certified hosting and SSAE 16 SOC 1 Type 2 tested data centers in New York, New Jersey, and Washington, DC.
Recognized as a “Leader” in Gartner’s 2013 E-Discovery Magic Quadrant, kCura are the developers of the e-discovery software Relativity, a web-based platform for the processing, review, analysis, and production of electronic data. Relativity has more than 85,000 active users worldwide from organizations including the U.S. Department of Justice and 95 of the top 100 law firms in the United States. kCura helps corporations, law firms, and government agencies meet e-discovery challenges by installing Relativity and Method on-premises and providing hosted, on-demand solutions through a global network of partners. kCura has been ranked the 100th fastest-growing technology company in North America on Deloitte’s Technology Fast 500 and named one of Chicago’s Top Workplaces by the Chicago Tribune.