“The Pro-Tech Service Award represents Konica Minolta’s gold standard for service competence and proficiency. There is no higher honor for an authorized Konica Minolta dealer partner and Loffler Companies should be very proud of its achievement.
Minneapolis, MN (PRWEB) April 17, 2014
Konica Minolta Business Solutions U.S.A., Inc. announced that Loffler Companies of Minneapolis, MN has been honored with a 2014 Pro-Tech Service Award, which recognizes Konica Minolta dealerships that demonstrate the highest commitment to customer support and satisfaction.
“Providing excellent service has become increasingly important in our industry, and Konica Minolta is committed to assuring the highest performance standards across our organization,” says James Ingrassia, vice president, solutions support division, Konica Minolta Business Solutions U.S.A., Inc. “The Pro-Tech Service Award represents Konica Minolta’s gold standard for service competence and proficiency. There is no higher honor for an authorized Konica Minolta dealer partner, and Loffler Companies should be very proud of its achievement.”
An eight-time Pro-Tech Service Award winner, Loffler Companies headed by Jim Loffler, President and CEO, is dedicated to delivering professional, reliable service and maximum performance for Konica Minolta’s award-winning lines of digital imaging products. To attain the Pro-Tech standard, each element of Loffler Companies’ operation was evaluated and measured, including its management skills, inventory control systems, technical expertise, dispatch systems and customer satisfaction ratings.
“The Pro-Tech Service Award is a mark of distinction which we are proud to showcase as it symbolizes our commitment to offering the best business practices in our marketplace,” said Jim Loffler. “This award certifies to our customer base that we have the skills, people and systems to keep their Konica Minolta equipment operating at the highest level of productivity. Additionally, it provides our customers another great reason to count on Konica Minolta and Loffler Companies for all of their printing needs.”
About Konica Minolta
Konica Minolta Business Solutions U.S.A., Inc. is a leader in advanced document management technologies and IT Services. The company focuses on complete business solutions including production print systems, digital presses, multifunctional products (MFPs), managed print services, vertical application solutions and related services and supplies. Konica Minolta has won numerous awards and recognition including being recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys for seven consecutive years, and “A3 MFP Line of the Year” award winner from Buyers Laboratory LLC for an unprecedented four consecutive years. In 2012, Konica Minolta received “Document Imaging Solutions Line of the Year” recognition from BLI. Konica Minolta, Inc. has also been named to the Dow Jones Sustainability World Index for two years in a row.
About Loffler Companies
Founded in 1986 by Jim Loffler, Loffler Companies provides business technology and services to improve a client’s productivity and bottom line results. Offerings include multifunctional copiers and printers (Canon, Konica Minolta, HP, Toshiba, Océ, Lexmark), managed print services, software and workflow technologies (uniFLOW, eCopy, etc.), IT managed services, VoIP phone solutions (unified communication with NEC and ShoreTel), and on-site people-based management of copy centers and mail rooms. Today, Loffler has 360 employees supporting Minnesota and Western Wisconsin clients whose businesses are local, national and international in scope. For more information about Loffler Companies and how it can help your organization succeed, please call Loffler at (952) 925-6800 or visit http://www.loffler.com.