Carlsbad, CA (PRWEB) April 22, 2014
Nexternal, a brand-focused eCommerce platform, is excited to announce the release of its powerful new “Subscription Management” feature, giving merchants the ability to sell and manage subscription-based products with ease. Simply put, this new update allows customers to subscribe to designated products, for which orders are automatically generated on a recurring basis at specified intervals. Meanwhile, merchants now have sophisticated tools to set up subscription products, manage their related automated customer communication, and process orders efficiently.
Merchants may customize subscription options such as: how often orders are created, the length of time for which the subscription lasts, a discount to customers for subscribing, and the option to synchronize subscriptions so that all recurring orders are placed on the same day, making order fulfillment more efficient. Customers can easily sign up for subscriptions through the online store and specify how often they would like to receive their orders, such as once a month or once every three months, as well as the duration of the subscription such as six months, one year, or even indefinitely. The system can also automatically email customers who have expired or declined credit cards, encouraging them to log in and update their information, and thus reducing customer service follow-up time.
This new Subscription Management tool is perfect for merchants that sell consumable products such as: nutritional supplements, snack foods, pet foods or supplies, wine, health and beauty products, cleaning supplies, etc. “What better way to increase conversion than to allow your customers to commit to a series of ongoing orders? They order once and sit back until their package arrives every month” states Chris Gilmore, Senior Account Executive at Nexternal. “Since activating the subscription feature in Nexternal, we’ve already received dozens of subscription orders. It’s a great feeling to know that every month these recurring orders will be created automatically…truly a beautiful thing!” says Allan Fischler - Chief Operating Officer at ThinkEDU, an eCommerce company that offers discounted software and technology products to the educational community.
Nexternal provides its enterprise class eCommerce platform to brands and merchants of all sizes. Unlike template-based systems, the Nexternal platform maintains the merchant's branding, navigation, and website design throughout the entire shopping experience. The powerful, easy-to-use platform is search engine optimized, mobile, integrated with social networks, and includes a powerful XML Toolset. To learn more, visit: http://www.nexternal.com