Family Dedication Augurs Well for 2014 Team Member Satisfaction Survey at Cross Keys Village

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A youthful humanitarian in an exceptional family chooses the work culture of Cross Keys Village for her first career steps.

Three Generations at Cross Keys Village
They all get their energy from serving others.

When an organization reaches a century or more of existence, it is not rare to hear about employees from two generations in a certain family working side by side. However, having four team members representing three generations of a single family, all displaying heart, strength and a talent for service is not something every mature company can write about.

Meet the Sponseller – Deyarmin clan. 33 years ago, Darlene Sponseller started working at the Brethren Home as a dishwasher. Over the years, her responsibilities evolved and she is today a Cook and Baker Assistant. Darlene must have brought home some positive stories about her work. As a result, her three daughters joined our dining department in quick succession: Carolyn (not a team member at this time), Shari, and Darla. Darla only intended to work at the Brethren Home for a few months, but she fell in love with the ministry and she has been with us for 28 years. Today Darla’s title is Dining Services Technical Assistant. She oversees a huge program ranging from dining choices (and diet restrictions) for Health Care and Personal Care residents, the daily “takeout” order from Adult Day Services, and a sizable Meals-on-Wheels component.

Darlene and Darla have seen it all. One stressful day they still remember after many years saw a complete evacuation due to a bomb scare (later unsubstantiated). In comparison, most days in their long careers have been a breeze. As Darlene and Darla explain it, they both get their energy from serving others.

Darla Deyarmin’s own daughter, Victorea, has inherited the strong-woman gene that runs from Darlene through Darla. Victorea is still in High School (Honor Roll student at Bermudian Springs), yet she already has a long history at Cross Keys Village: She started volunteering at age 12, which is as young as a volunteer can be. She created a line of paracord bracelets which she sells at bazaars and sales at Cross Keys Village, raising funds for our ministry. And she has been a team member – in Dining Services, of course – since the age of 16. Darla enjoys having her daughter work close to her: “Especially when I have a difficult day, seeing her brightens my day.”

One of our administrative goals for 2014 is to conduct a Team Member Satisfaction Survey. We will doubtlessly learn a lot from the survey, but we already know quite a bit more about our work environment after sitting down with Darlene, Darla and Victorea.

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Oliver Hazan
Cross Keys Village - The Brethren Home Community
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