Fresh Coat Painters Offers New Level of Customer Service

After a decade of being the main painter for her family’s construction company, Sue Ziegler is looking to bring a new level of customer service to the community with her new business franchise, Fresh Coat Painters.

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Ziegler Family

Lake Norman, NC (PRWEB) April 23, 2014

After a decade of being the main painter for her family’s construction company, Sue Ziegler is looking to bring a new level of customer service to the community with her new business franchise, Fresh Coat Painters.

Fresh Coat of Lake Norman serves Cornelius, Davidson, Lake Norman, Huntersville and the University City area as well as the surrounding communities. Fresh Coat offers professional residential and commercial painting services including interior and exterior painting, wood staining and refinishing, deck staining, and many other services for nearly every protective coating application. They use quality, environmentally safe materials and offer a live 24/7 customer service center, online scheduling and free detailed quotes.

“My husband Zig and I have had a construction company for 25 years and we have done everything from building a closet to handing a multimillion dollar project. I have been the main painter for our company for 10 years. Fresh Coat Painters will give us the opportunity to grow that element of the business,” Sue said.

Sue said franchising with Fresh Coat Painters made sense because of the commitment to quality and the marketing support.

“Our weakness in business was the social media aspects of advertising. We were lucky with our construction business that we never really needed to advertise, but when we started looking at other opportunities, Fresh Coat was attractive because the support was there,” she said.

As part of their commitment to customer service, Fresh Coat also offers a 3-3-3 pledge, which means calls will be answered by a live person within three minutes, a quote will be delivered within three days (customer schedule permitting) and the job will be started within three weeks.

Sue is also looking forward to working more closely with her daughter through Fresh Coat Painters.

“Our daughter Jackie recently left her previous position in marketing to be our marketing manager. We went to a Fresh Coat training together and she’s entirely on board and excited. She’s become a major part of the team,” Sue added.

In addition to the services Fresh Coat Painters will be providing to the community, the family is looking forward to continuing to be involved in community events and programs, including fundraisers for a scholarship program in their son Jake’s name as well as The CUE Center for missing persons.

Fresh Coat was founded in 2004 as part of Strategic Franchising Systems. In the last year, Fresh Coat has been included in the Bond’s Top 100 and named to Entrepreneur Magazine’s Franchise 500 list. Fresh Coat also is part of the International Franchise Association, the Small Business Association’s Franchise Registry, VetFran and Minority Fran.

To learn more about how Fresh Coat of Lake Norman can serve you and your family, call 704-235-8218, email sziegler(at)freshcoatpainters(dot)com or visit http://www.FreshCoatLKN.com.


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