“There’s a passionate energy at RoadVantage that comes through in the company’s commitment to innovation and service, with dramatic results,” said Mike Steen, a 20-year industry veteran who has joined RoadVantage as a regional vice president.
Austin, Texas (PRWEB) April 23, 2014
RoadVantage, a leading provider of progressive F&I programs for the automotive industry, today recognized a third year of impressive growth with a 200-percent increase in sales volume, 126-percent increase in dealerships served and a 70-percent staff increase in the last 12 months.
In addition to its rapid sales and team growth, RoadVantage continued to evolve and expand its F&I product line to stay on the cutting edge by being the first provider to announce extended terms on its entire suite of products, as well as the first multiple bundle options program, which offers three packages bundled on a single form.
“There’s a passionate energy at RoadVantage that comes through in the company’s commitment to innovation and service, with dramatic results,” said Mike Steen, a 20-year industry veteran who recently joined RoadVantage’s sales team as a regional vice president. “I’m excited to be part of the momentum as it continues to build.”
While RoadVantage enjoyed a third year of accelerated growth, the company also maintained excellent customer service levels above 95 percent in its state-of-the-art claims and contact service center, with 99 percent of claims approved within 10 minutes of receipt of a new claim and payment made within two hours of receiving signed customer invoices.
“We built RoadVantage with scalability in mind, so we are fully prepared for the rapid expansion we’re experiencing,” said Garret Lacour, CEO and founder of RoadVantage. “Alongside our complete suite of F&I products, we are dedicated to ensuring we offer the best service and customer experience possible.”
“RoadVantage’s founder Garret Lacour is a true innovator in the F&I industry, consistently raising the bar,” said Michael Scotty, who joined RoadVantage as vice president of operations this month with more than 20 years of management experience. “Garret has a vision for RoadVantage and for F&I, and I’m pleased to help implement that vision as we continue to grow.”
Austin-based Vantage Administration Services, LP with its RoadVantage® branded suite of products, is led by F&I industry veterans focused on one goal: building a better automotive aftermarket ancillary product company, from the ground up. Unencumbered by legacy systems, obsolete products or out-of-date processes, the RoadVantage team started with a clean slate, leveraging new technology and a streamlined approach to develop truly innovative products and the highest level of customer experience – driving value and profit for all stakeholders, and setting a new industry standard in the process. RoadVantage (http://www.roadvantage.com) offers a full portfolio of ancillary products through certified agents and is headquartered in Austin, TX with regional offices in Dallas, TX; Phoenix, AZ and St. Augustine, FL.