Shamrock Solutions Hires Greg Gaba as ECM Special Projects Engineer to Develop New Custom Solutions for Process and Content Management

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New hire’s healthcare and solution development experience enables Kansas City company to deliver greater ROI, security and multi-facility functionality for users of Perceptive Content and other ECM suites.

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The things that impress me most about Shamrock are the company’s customer-focused approach and Robert’s vision for giving them solutions that deliver greater returns on their ECM investment.

Shamrock Solutions LLC, a leading provider of IT professional services and custom solutions for companies using Perceptive Content (formerly ImageNow) and other ECM systems, has hired Greg Gaba as its new ECM Special Projects Engineer. The addition of Gaba is part of the company’s plan to expand its team in 2014, to meet increased demand from existing and prospective customers who want to get more from the enterprise content management projects.

“I’m excited to bring Greg on board because he understands what hospitals and health systems expect from their process and content management systems and where the gaps are between these expectations and reality,” said Shamrock founder and CEO Robert Albright. “With his expertise we can close these gaps, and help our customers in healthcare and other industries improve security, workflow and more.”

Gaba brings to Shamrock a wealth of experience in both the healthcare industry and IT custom solution development. He served as a registered nurse for 15 years, primarily focusing on patients preparing for and recovering from cardio-thoracic surgery. In 2009, Greg moved into business management and solution development for healthcare IT.

Among the solutions that Gaba is developing for Shamrock’s customers is a healthcare content model that enhances the existing process and content management system by enabling hospitals and health systems to manage patient populations more efficiently across multiple facilities. Until now, healthcare organizations have been unable to overcome the problem of conflicting patient MRN numbers, which often results in patient documentation being archived in the wrong EMR. With Shamrock’s new solution, the same MRN can be placed in separate folders for different facilities, eliminating the risk of data collision.

In addition, Gaba is developing a remarkable ECM design built on the concept of toward extracting wisdom from the patient record. This unique approach combines powerful tools for data extraction from “paper documents” and the use of Artificial Intelligence (AI) and Natural Language Processing (NLP) to make the data meaningful. This is an evolutionary leap forward in the way scanned or historical content can empower Intelligence Engines to store and “autonomously think” about the data on a page, leading to better patient outcomes.

Gaba has also developed a new way for healthcare organizations to secure records for high risk patient groups, such as VIPs and people with mental health disorders. Typically ECM systems have only offered “one size fits all” security model, but with the new solution, they can flag a patient with a special designation during pre-registration and registration, ensuring that all content for the patient is safeguarded by the strongest possible security standards.

“The things that impress me most about Shamrock are the company’s customer-focused approach and Robert’s vision for giving them solutions that deliver greater returns on their ECM investment,” Gaba said. “I’m looking forward to helping the Shamrock team respond to these customers’ needs in unique and innovative ways.”

About Shamrock Solutions
Shamrock Solutions is a fast-growing IT professional services company, providing technology solutions to organizations of all sizes and from all industries. Our range of services includes implementation, support, tune-ups, configuration, staff augmentation, project management, and more for Perceptive Software process and content management solutions and Microsoft SharePoint. We also provide “Special Ops” projects that address customized development and integration solutions that help organizations achieve their unique business objectives. Learn more at

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Robert Albright
since: 03/2012
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Shamrock Solutions, LLC
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