Indianapolis, IN (PRWEB) April 25, 2014
Butler University’s newest online certificate for professionals offers a different perspective on approaching conflict in the workplace. The online certificate in Negotiation and Conflict Resolution focuses on using communication to build trust and find positive solutions. Made up of just three courses, it can be completed in only 24 weeks—perfect for busy working professionals who want to add these specific skills to their portfolio.
Conflict is a part of any workplace, and it can hinder organizational success when it’s ignored or dealt with ineffectively. Understanding how to approach potentially volatile situations with a positive mindset is paramount to find mutually rewarding resolutions. Such skills also help to build leaders’ credibility, confidence, and influence.
Offered through Butler Corporate and Executive Education (BCEE) at Butler University’s College of Business, the online Negotiation and Conflict Resolution certificate’s curriculum is grounded in research and emphasizes applying concepts to practice. Participants learn to:
- Defuse tense situations.
- Analyze conflicts to identify core issues, misunderstandings, and opportunities.
- Adapt negotiation strategies to individuals and circumstances.
- Pitch and sell ideas successfully.
- Influence and persuade the opinions of others.
- Find “win-win” solutions instead of compromises.
Throughout the certificate program, instructors encourage a supportive and collaborative learning environment, allowing participants to learn from one another’s struggles as well as successes.
Applications for the online Negotiation and Conflict Resolution certificate are now being accepted and classes begin in XXX. Learn more or apply by calling 855-792-1044 or going to online.butler.edu.
About Butler University:
Butler is a nationally recognized comprehensive university encompassing six colleges: Arts, Business, Communication, Education, Liberal Arts and Sciences, and Pharmacy and Health Sciences. Together, these colleges offer more than 60 undergraduate majors, eight pre-professional majors, one first professional, and 19 master’s degrees. Around 4,700 students are enrolled at Butler, representing 45 states and 49 countries.
Ninety-five percent of Butler students will have participated in some form of internship, student teaching, clinical rotation, research, or service learning by the time they graduate. This community-centered immersion is coupled with classroom learning that nurtures critical thinking, effective communication, cooperative teamwork, and ethical decision making to prepare students for both professional success and to have lasting impact in their communities. Butler’s overall placement rate for the class of 2012 was 94 percent, including 19 percent who went on to graduate or professional school.