No one is better at understanding a client's needs and recognizing what will help a particular organization in a given situation become even more successful.
Washington, DC (PRWEB) April 28, 2014
F&H Solutions Group, a national consulting firm specializing in human resources and labor relations, welcomes Tom McKenzie to the company’s Washington, DC, office as business strategist. He will help expand F&H Solutions Group’s product offerings and introduce the firm’s consulting services to a wider market.
With more than 30 years in executive positions in diverse organizations, McKenzie has a very strong business development skills set. He is a proven business strategist who will help F&H Solutions Group reach new business sectors and industries.
McKenzie has worked with companies ranging from Global 500 companies to new seed capital startups. His vast experience includes selecting, hiring, growing and managing successful sales, marketing, and customer service and client teams. McKenzie’s expertise also includes managing sales and customer service operations; enterprise selling and facilitating customer relationships; measuring sales and customer service effectiveness; and launching new products and services. In addition, he has focused on redesigning sales, marketing and customer service strategies; enhancing sales and customer service roles in brand management and public relations; maximizing revenue growth while managing profit margin; and implementing global accounts and strategic account teams.
Brad Federman, chief operating officer of F&H Solutions Group, notes, “We promise our clients that we will know their business, recognize their needs and use our best resources to strengthen their company and culture. With the addition of Tom McKenzie, we are fortifying that promise. I have known and worked with him for years. No one is better at understanding a client's needs and recognizing what will help a particular organization in a given situation become even more successful.”
Prior to F&H Solutions Group, McKenzie was a principal at Capital Partners, where he performed due diligence, analysis, acquisition/transaction negotiation, sales, operations, and financial management for private equity and venture capital projects and companies.
As a managing partner of SkillMeasure, a management consulting firm, McKenzie worked with senior executives and sales teams to perform gap analysis of sales, marketing and customer service team performance and to recommend solutions. He helped grow the business into a global sales consulting company.
His career also has included positions at Provant/Global Novations, Behavioral Technology and FedEx. These experiences afforded McKenzie firsthand knowledge of ways to structure and improve sales and customer service relationships. Some of his past clients include Apple, FedEx, Intel, Yahoo, Microsoft, Bank of America and the General Services Administration.
McKenzie says, “Joining F&H Solutions Group will enable me to leverage my past experience and knowledge to continue providing our clients with proven solutions and capabilities to help them address the challenges and opportunities that come with growth and management in our rapidly changing global economy.”
About F&H Solutions Group
F&H Solutions Group is a national consulting firm specializing in human resources and labor relations matters. Our professionals have unmatched expertise and experience in working with all types and sizes of organizations in different industries in both the private and public sectors. Since 1989 FHSG has provided clients with solutions for a better workplace. Our long-term client relationships are a testament to our commitment to improving workplaces and preparing clients for a successful future. For more information, please visit http://www.fhsolutionsgroup.com.